Product Marketing & Customer Advocacy Manager

USA (Remote)

Salary Not AvailableMid Level5+ years exp

Posted 2 days ago

Job Summary

Own product positioning and go-to-market for VitalEdge products, translating complex capabilities into business value, and coordinating cross-functional launches and enablement.

  • Define messaging and target audiences to optimize market impact
  • Lead GTM for new products, features, and integrations
  • Equip Sales with compelling enablement assets and training

Job Description

Responsibilities

  • Product positioning and messaging
  • Own positioning, messaging, value propositions, personas, and key use cases for assigned products and solutions.
  • Translate technical product capabilities into clear business value for equipment dealers and their teams.
  • Develop messaging that works across buyers, influencers, users, dealership sizes, vertical markets, and stages of the customer journey.
  • Develop clear positioning for layered applications and adjacent solutions, including how they extend the value of VitalEdge’s core ERP and DMS platforms.
  • Maintain consistent product naming, messaging, and customer-facing nomenclature across Marketing, Product, Sales, and Customer Success.
  • Keep product messaging current as the portfolio, market, and competitive landscape evolve.
  • Go-to-market and product launches
  • Develop and execute go-to-market plans for new products, layered applications, features, integrations, partnerships, and acquired capabilities.
  • Partner with Product Management to understand roadmaps, customer problems, product differentiation, and launch priorities.

Requirements

  • 5+ years of experience in product marketing, preferably within B2B software, SaaS, ERP, enterprise applications, or another complex technology environment.
  • Demonstrated experience owning product positioning, messaging, launches, sales enablement, and go-to-market programs.
  • Experience marketing a portfolio that includes core platforms plus add-on applications, modules, integrations, or adjacent solutions is strongly preferred.
  • Strong ability to understand technical products and turn them into clear, differentiated business stories.
  • Experience working closely with Product Management and Sales teams.
  • Strong writing and communication skills, with the ability to develop both executive-level narratives and detailed sales materials.
  • Experience with competitive intelligence, customer research, or win/loss analysis.
  • Strong project management skills and the ability to manage multiple launches and priorities at once.
  • Comfort working in a growing company where priorities move quickly and people are expected to take ownership.
  • Experience in heavy equipment, dealer management software, ERP, rental, fleet technology, telematics, or related industries is helpful but not required.

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