Responsibilities

• Establishes and maintains positive client relationships.
• Coordinate event with all appropriate departments.
• Upsells products and services offered by the location.
• Assists the client with menu planning; food & beverage, set-up, decorations, and other services requested by client; assures that all requirements are communicated and completed to the clients specifications.
• Ensures payment is received and properly coded.
• Ensures a pleasant visit for each guest; maintains effective guest relations.
• Conducts tours of golf course and facility, if necessary.
• Performs special projects delegated by management.
• Stays updated on latest developments pertinent to the department as well as the location.

Requirements

• Excellent people and communication skills.
• Demonstrated outstanding customer service.
• Must possess willingness to learn and perform new food & beverage programs and services.
• Excellent communication and organizational skills, attention to detail, drive and motivation.
• Flexibility with schedule with evenings and weekend work required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and interpret retail product labeling.
• Ability to speak effectively before groups of customers or associates of organization.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.