Principal Associate - Communications (Hybrid)

Responsibilities

• Build and implement communications campaigns that connect our associates to the future of Card, recognize fantastic work and associate milestones, and connect associates to the broader Card culture
• Plan and prepare effective and engaging internal communications that educate, inform, connect with and inspire leaders and associates
• Support end-to-end management of events from ideation through production, including executive meetings, virtual town halls, speaking engagements and special events.
• Work side-by-side with Executive Communicators to deliver necessary support, giving them leverage and providing you the opportunity to drive transformational results, particularly with written communications inclusive of newsletters, slack content, surveys, and more.
• Determine the most appropriate storytelling medium for stories and then supporting their creation through to publishing
• Partner with Chief of Staff, HR, local teams, and others to collect records, milestones and accomplishments across the business.
• Evaluate performance of communications based on metrics and other leading key performance indicators; recommend refinements to communications strategies, messaging and feedback mechanisms, as needed

Requirements

• Outstanding communication and presentation skills, both written and verbal
• Experience with project and/or process management
• Strong writing and story-telling skills with sound editorial judgment
• The ability to distill complex content into clear, concise and engaging communications
• Proficient at creating communication cascades within matrixed organizations
• Excellent influencing and negotiation skills
• Outstanding time management and organizational skills, with an ability to consistently execute multiple, and sometimes competing, activities and complex projects to high quality conclusion, on-time, and within budget
• A track record of consistently acting with urgency as needed
• Strong customer-orientation and proven track record of collaborative work relationships
• BASIC QUALIFICATIONS

Preferred

• Bachelor of Arts in Communications, Marketing, English or Journalism
• 4+ years of experience as a communications specialist

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.