Principal Associate - Communications (Hybrid)

McLean, VA (Hybrid)

$99K/yr – $124K/yrMid Level3+ years expFull time

Posted 9 days ago

Job Summary

Own and drive strategic internal communications campaigns that connect associates to Card's future, recognize milestones, and amplify culture while coordinating leaders, events, and storytelling.

  • Lead end-to-end internal communications planning and execution
  • Manage events and executive engagements from ideation to delivery
  • Collaborate with Chief of Staff, HR and local teams to collect milestones and share stories

Job Description

Responsibilities

  • Build and implement communications campaigns that connect our associates to the future of Card, recognize fantastic work and associate milestones, and connect associates to the broader Card culture
  • Plan and prepare effective and engaging internal communications that educate, inform, connect with and inspire leaders and associates
  • Support end-to-end management of events from ideation through production, including executive meetings, virtual town halls, speaking engagements and special events.
  • Work side-by-side with Executive Communicators to deliver necessary support, giving them leverage and providing you the opportunity to drive transformational results, particularly with written communications inclusive of newsletters, slack content, surveys, and more.
  • Determine the most appropriate storytelling medium for stories and then supporting their creation through to publishing
  • Partner with Chief of Staff, HR, local teams, and others to collect records, milestones and accomplishments across the business.
  • Evaluate performance of communications based on metrics and other leading key performance indicators; recommend refinements to communications strategies, messaging and feedback mechanisms, as needed

Requirements

  • Outstanding communication and presentation skills, both written and verbal
  • Experience with project and/or process management
  • Strong writing and story-telling skills with sound editorial judgment
  • The ability to distill complex content into clear, concise and engaging communications
  • Proficient at creating communication cascades within matrixed organizations
  • Excellent influencing and negotiation skills
  • Outstanding time management and organizational skills, with an ability to consistently execute multiple, and sometimes competing, activities and complex projects to high quality conclusion, on-time, and within budget
  • A track record of consistently acting with urgency as needed
  • Strong customer-orientation and proven track record of collaborative work relationships
  • Bachelor’s Degree or military experience
Capital One logo

Capital One

3.8 Glassdoor

At Capital One, we're making things better for our customers and associates through innovation and collaboration. We were founded on the belief that everyone deserves financial freedom—and are dedicated to a world where all have equal opportunity to prosper. Banking is in our DNA, but we are so much more than a bank. We always think about what’s next—and how we can bring our customers the tools needed to improve their financial lives. Your ideas, experiences and skills will help make banking better. You’ll be part of a supportive culture while earning amazing benefits. That’s life at Capital One. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. View our Social Media Community Guidelines https://www.capitalone.com/digital/social-media/

Founded in 1994
McLean, Va, US
62K employees (2,158 in marketing)
67% recommend to a friend
80% CEO approval

Salaries

Posted range

$99K/yr – $124K/yr

Taken straight from the job posting.

Communications median pay in the United States

$93K/yr

Most pay falls between $70K and $138K. Based on 5,779 salaries.

See all Capital One salaries

Funding

Total Funding
$5.5B
Last Raise
$2.8B
Post IPO Debt, 6 months ago

Funding History

  • Sep 2025
    Post IPO Debt • $2.8B
  • Jan 2025
    Post IPO Debt • $1.8B
  • May 2023
    Post IPO Equity • $954M

Traffic Signals

Monthly Visitors
127.9M
Monthly Google Ads Budget
$12.3M
Traffic Source Mix
Search
16.9%
Direct
77.4%
Referral
3.7%
Social
1.2%
Paid
0.6%

Headcount Trend

Current headcount: ~81.6K

News about Capital One

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Principal Associate - Communications (Hybrid)

Capital One · McLean, VA · Hybrid