Responsibilities

• Lead the development and delivery of the North America PR strategy in line with global brand and communications objectives
• Manage and mentor the North America PR agency, setting clear priorities, KPIs, and ways of working
• Ensure product launches, collections, and global campaigns are successfully landed in the North American earned media landscape
• Review, challenge, and optimize agency output to ensure quality, relevance, and impact across design, lifestyle, and broader consumer media
• Oversee press materials, messaging, reporting, and measurement, ensuring consistency with global brand tone of voice
• Identify, develop, and lead strategic partnerships with brands, cultural institutions, designers, and creative talent that enhance Farrow & Ball’s brand positioning in North America
• Build long-term, mutually beneficial relationships with VIPs, tastemakers, and industry leaders
• Develop partnership concepts that generate compelling storytelling opportunities across PR, influencer, and owned channels
• Collaborate closely with internal teams (Marketing, Brand, Retail, Trade, and Digital) to ensure partnerships are integrated and commercially and creatively aligned
• Own the North America influencer and tastemaker strategy, with a focus on quality, relevance, and authentic brand alignment

Requirements

• 7+ years’ experience in PR, communications, partnerships, or brand marketing, preferably within interiors, luxury, design, fashion, or lifestyle
• Proven experience managing PR agencies and external partners
• Strong track record of developing and executing influencer and partnership strategies
• Deep understanding of the North American media, influencer, and cultural landscape
• Exceptional relationship-building skills, with the confidence to engage senior stakeholders and high-profile partners
• Strategic thinker with strong commercial and brand acumen
• Highly organised, proactive, and comfortable managing multiple workstreams simultaneously

Preferred

• Approachable, credible, and confident brand ambassador
• Strategic, curious, and ideas-led, with strong attention to detail
• Proactive and results-driven, with a bias for action
• Collaborative and generous team player
• Comfortable navigating ambiguity and working in a fast-paced, evolving environment
• Takes ownership and accountability for delivering excellence

Benefits

• A competitive base salary, reviewed annually based on individual performance
• Eligible for a performance-based bonus scheme
• 15 days PTO increasing with tenure, plus floating holidays
• 401K scheme matched by F&B
• Generous staff discount on F&B products
• Employee Assistance Program with 24/7 support
• Company Sick Pay
• Healthcare, Dental & Vision