Responsibilities

• Serve as the day-to-day contact for Published Monthly™ clients.
• Conduct onboarding interviews (collect bios, headshots, logos, ICPs, goals).
• Deliver content pillar, prompt, and subreddit reports for client validation.
• Share AI Visibility Layer instructions after each article is published and confirm client implementation.
• Send monthly light coverage reports (CoverageBook PDF + preview of upcoming work).
• Package and deliver quarterly AI Visibility Reports (with manager oversight).
• Join quarterly client calls to review visibility results and recommendations.
• Maintain client status in Monday.com (deliverables, health, open issues, upsell opportunities).
• Log client confirmations, delays, or missing items in the system.
• Ensure AI Visibility Layer instructions are sent within 3 business days of publication.

Requirements

• USA or anywhere who can work according to ET time zone
• Must have "Writing" experience
• Excellent English writing and communication skills.
• Strong organizational and project management abilities.
• Detail-oriented with a QA-first mindset.
• Ability to follow structured SOPs precisely.
• Proficiency with Google Workspace (Docs, Sheets, Drive).
• Comfortable using Monday.com (or ability to learn quickly).

Preferred

• 1–2 years of experience in PR, communications, marketing coordination, or similar.
• Exposure to PR tools (CoverageBook, wire distribution) a plus.
• Familiarity with SEO, AI tools, or digital publishing is helpful.