Responsibilities

• Support full-cycle advertising efforts, including pre-sale research, prospecting support, and development of client-facing materials.
• Partner with sales leadership to build and present strategic media recommendations aligned to client objectives.
• Educate clients and agencies on best practices to leverage PlugShare solutions, ensuring they feel supported and confident throughout every stage of the partnership.
• Build and maintain trusted client relationships through proactive communication and strategic guidance to identify growth opportunities.
• Act as a consultative advisor, reinforcing PlugShare’s commitment to partnership by anticipating client needs and thoughtfully guiding them toward best practice use of our tools and ad offerings.
• Partner with sales leadership to develop and present strategic and performance driven campaign recommendations grounded in clear KPIs and precise targeting.
• Lead seamless campaign setup and launch coordination across internal and external teams to ensure confident execution.
• Monitor pacing, delivery, and performance, proactively identifying opportunities to improve results.
• Facilitate client reports to execute midflight optimizations in close collaboration with clients, agencies, Ad Ops, and cross functional teams to ensure campaigns stay aligned with goals while maximizing revenue.
• Analyze campaign performance and deliver data driven insights, narrative storytelling, and post-campaign reporting that clarifies the “why” behind outcomes.

Requirements

• Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.

Preferred

• Strong understanding of digital media channels, targeting, and performance measurement
• Experience with Excel more advanced functions (pivot tables, VLOOKUP/XLOOKUP, basic formulas, data cleanup) to support performance analysis and reporting
• Proficiency in PowerPoint, including building clear, client ready presentations to bring life to campaign results with data visualizations, insights, outcomes, and learnings ready presentations
• Excellent communication skills, both written and verbal, with the ability to simplify complex concepts for clients
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously
• Experience supporting pre-sale research, campaign setup, performance monitoring, or post campaign reporting
• Familiarity with digital advertising platforms, measurement tools, or campaign management workflows
• Passion for sustainability, electric mobility, and/or environmental causes
• High proficiency with data interpretation, reporting, and insight development
• Experience with Google Ad Manager, Amplitude, Braze
• Collaborative mindset and comfort working cross-functionally both internally + externally with Sales, Ad Ops, Vendors, Business Development, and Data teams

Benefits

• Health & Wellness: Medical, dental, and vision coverage, plus mental wellbeing support and wellness programs
• Financial Benefits: 401(k), Health Savings Account (HSA) and Flexible Spending Accounts (FSA) for medical and dependent care, life and disability insurance
• Work-Life Support: Uncapped paid time off, enhanced parental leave, and Employee Assistance Program (EAP)
• Care Navigation & Support: Access to Health Advocate services for help with claims, provider searches, and care decisions
• Flexible Care Options: Telehealth services for convenient, low-cost access to care
• Growth & Development: Mentorship programs and opportunities for career growth and internal mobility
• Additional Perks: Monthly Tech Stipend, one-time home office setup reimbursement, Volunteer time off, commuter benefits, and employee focused programs