Personal Lines CSR

Hamilton, OH

$50K/yr – $65K/yrFull time

Posted 5 months ago

Job Description

Description

This position is responsible for providing assistance to producers in handling and processing of new and renewal business, as well as providing in-house customer service to clients as assigned and requested.

Key Responsibilities

Coordinate expirations with producer and/or account executive to obtain renewal and/or new business information. Maintain expiration control log.
Market new and renewal business, determine premiums, prepare presentation packets and maintain underwriting and marketing information by carrier.
Check new and renewal policies for accuracy in rating, typing, coverages, signatures, and input these transactions to generate billing invoices. Ensure that these items are delivered and/or mailed to client.
Receive phone calls and/or emails from clients and companies regarding insurance, claims, or administrative problems, and comply with the requests and/or refer to the producer only when necessary.
Maintain a suspense system to follow up on outstanding orders, correspondence, reports, and follow up on overdue and suspense items.
Be familiar with and follow agency E&O guidelines.
Maintain electronic and/or paper files in an orderly, up-to-date manner.
Perform special projects at management's request.

Skills, Knowledge and Expertise

Looking for an industry experienced customer service representative/account manager. Ohio insurance license preferred but not required. Must be a self-starter with good communication skills, both verbal and written.

Experience level: 2 years (preferred but not required)

Benefits

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

About The Misch Group

Stone Hendricks Group is a direct-hire search firm that brings together years of experience and a diverse range of talent to connect businesses with exceptional job candidates. With a focus on timely and effective recruitment, we understand the power of a well-formed employee base in helping businesses achieve their goals. We offer our services to businesses of all sizes, providing qualified candidates for blue- and grey-collar roles, as well as white-collar and executive positions. The success of our direct-hire search process is driven by our advanced training, proprietary technology, and extensive network across industries. At Stone Hendricks Group, we value integrity and prioritize connectedness, commitment, and candor in our interactions with both employers and job seekers. Our clients consider us trusted advisors, relying on the highly personalized service we provide and our ability to find candidates that are an ideal fit for their unique needs. Choose Stone Hendricks Group for unsurpassed direct-hire search services that match successful organizations with talented job candidates.

The Misch Group

The Misch Group is a premier executive search and staffing agency dedicated to one mission: connecting world-class organizations with the high-caliber talent they need to thrive. We understand that in specialized industries, "good enough" is never an option. That’s why we leverage a powerhouse collaborative network—partnering with Stone Hendricks Group and Orange Wing Consulting—to provide our clients with a sophisticated, multi-channel approach to recruitment that traditional agencies simply can’t match.Our Core Specializations:We thrive in technical and high-stakes environments where precision is paramount. Our team focuses on identifying elite professionals across three primary sectors:Insurance: Navigating the complexities of risk, F&I, and brokerage leadership.Technology: Sourcing the innovators and architects of the modern digital landscape.Engineering: Finding the technical minds capable of driving industrial and structural growth.The Misch Group Advantage:We don’t just fill seats; we build partnerships. By blending the deep industry roots of The Misch Group with the strategic reach of our partners at Stone Hendricks and Orange Wing, we bring a "white-glove" consulting experience to the staffing world. Our rigorous vetting process ensures that every candidate we present is not only technically proficient but also a perfect cultural and strategic fit for your long-term goals.Let’s Build the Future of Your Team.Whether you are a candidate looking for your next career-defining move or a partner seeking the industry’s top 1%, The Misch Group is your dedicated bridge to success.Specialties: Executive Search, Technical Staffing, B2B Sales Recruitment, Engineering Talent, Insurance Leadership, and Strategic Workforce Consulting.

Ashtabula, Ohio, USA

4 employees

www.themischgroup.com

Salaries

Posted range

$50K/yr – $65K/yr

Taken straight from the job posting.

See all The Misch Group salaries

Links

www.themischgroup.com

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Personal Lines CSR

The Misch Group · Hamilton, OH