Overview

At STN Digital, we help the biggest brands in sports and entertainment win on social. But behind every great client moment is a team that’s dialed, supported, and set up to move fast. That’s where this role comes in.

We’re looking for someone who thrives in the details, moves with urgency, and takes pride in being the person who keeps everything running smoothly behind the scenes. This role is the operational backbone of our People team, executing the workflows that power hiring, onboarding, and day-to-day employee support.

If you’re someone who loves being organized, anticipates needs before they’re said out loud, and gets satisfaction from making chaos feel seamless, you’ll fit right in.

The Role

The People Operations Coordinator keeps the engine running. You’ll own the day-to-day administrative and operational workflows across the employee experience. You are the first line of response for people-related needs, ensuring nothing slips, everything is tracked, and the experience for candidates and employees feels polished and fast.

This role is for someone who:

• Notices when something is off before anyone says it

• Keeps inboxes, calendars, and systems tight

• Moves quickly without dropping details

• Actually enjoys making processes better

What You’ll Do

Hiring & Recruiting Operations

1. Coordinate interview scheduling across candidates and internal teams

2. Manage candidate communications with speed and professionalism

3. Maintain ATS accuracy and ensure clean, organized data

4. Support the recruiting process from kickoff through offer stage

Onboarding & Employee Experience

1. Own onboarding logistics from offer acceptance through first week

2. Coordinate new hire setup across systems, teams, and stakeholders

3. Ensure every new employee has a seamless, high-quality first experience

4. Support ongoing employee lifecycle touchpoints (reviews, transitions, etc.)

HR Support & Internal Inbox Monitoring

1. Manage the HR inbox with fast, thoughtful responses

2. Triage and route requests appropriately (and know when to escalate)

3. Act as a reliable, go-to resource for employee questions

4. Be the main liaison for the selected PEO

5. Be the first to think through potential company risk and/or compliance issues

People Operations & Admin

1. Maintain employee records, systems, and documentation

2. Own calendar coordination for People initiatives (trainings, reviews, etc.)

3. Support vendor coordination and administrative workflows

4. Keep everything organized, documented, and easy to navigate

Process Improvement & Efficiency

1. Identify gaps, inefficiencies, and ways to streamline workflows

2. Help build systems that scale as the company grows

3. Leverage tools, automation, and AI to work smarter and faster

Who You Are

• Highly organized to the point where people comment on it

• Fast and accurate

• A strong communicator who doesn’t leave people hanging

• Resourceful and proactive

• Comfortable juggling multiple priorities without spiraling

• Naturally detail-oriented (you catch what others miss)

• Genuinely interested in People Ops / HR as a career path

• Have experience in a fast-paced agency or startup environment, preferred

• Love optimizing workflows and building systems, preferred

• Are lowkey obsessed with inbox zero and clean spreadsheets, preferred

What Success Looks Like

• Hiring and onboarding processes run smoothly without constant oversight

• The HR inbox is up-kept, organized, and quick to respond

• Employees feel supported, informed, and taken care of

• Processes get better over time (not just maintained)

• The People team has more time to focus on strategy because you own the execution

MCO

Create and maintain organized & reliable People Operations systems.

Job Details

• Location: Remote (U.S.)

• Reports to: Senior Director of People Operations

• Type: Contract-to-Hire, 6 months minimum

• Compensation: CA-based hourly rates $29.21 - $36.51 (salary range is $60,753 - $75,941). Actual compensation is dependent on experience, location and job-related qualifications and may vary for positions outside of California.
  

Benefits

As a full-time employee, you’ll gain access to a comprehensive package designed to support your growth and well-being, including:

• Unlimited PTO, plus your birthday off

• 401(k) with company match up to 4%

• Medical insurance, with STN covering 70% of the base plan

• Dental and vision coverage available

• 12 weeks of paid parental leave after your first year

• Paid sick leave and 9 paid company holidays

• Wellness perks, including a complimentary gym membership (24 Hour Fitness or ClassPass)

• Paid 1-hour mental health break each week

• Apple laptop and iPhone provided for work

• Employee Assistance Program for confidential personal and professional support

Education & Experience

• 1-3 years relevant experience in HR, People Operations or comparable role

• Has served as a trusted contact and resource for internal employees and vendors

• Experience in a fast-paced environment (agency, startup, or high-growth company preferred)

• Experience working with HR systems or ATS platforms, preferred

• Strong proficiency in Google Workspace (Docs, Sheets, Calendar) and comfort learning new tools quickly

• Proven ability to manage multiple priorities, stay organized, and follow through without constant oversight

Physical Requirements

• Comfortable working remotely for 40 hours/week with the understanding that working within the sports and entertainment industry will require evening and/or weekend work.

• Occasional travel for client meetings, internal meetings or client on-sites required.

GOAT Fundamentals (Our Foundation)

At STN, we don’t just have values - we have behaviors that define how we show up and win together.

At STN, our goal is never just to be good - it’s to be extraordinary. We believe extraordinary performance starts with extraordinary people, grounded in an extraordinary culture. The 29 fundamentals (HERE) below define the behaviors that shape our unique award-winning culture. Together, they set us apart and fuel our drive to remain the #1 social-first marketing agency in the world.