Statesboro Campus - Statesboro, GA

Performing Arts

The Patron Services Associate oversees the day-to-day operations of the Georgia Southern University Performing Arts Center (PAC) administrative office, including the ticket office, while serving as the primary front-of-house administrator for the PAC. The Patron Services Associate plays a critical role in creating a welcoming and accessible environment for patrons, donors, and clients, assisting the PAC Director to ensure that their needs are met.

• Oversee daily operations of the PAC administrative office, including ticket office functions, patron services, and maintaining the administrative office, lobby, and audience chamber
• Prepare PAC newsletters, marketing materials, and coordinate PAC participation in on-campus and community outreach events
• Conduct arts administration industry research and provide operational and strategic support to the PAC Director
• Coordinate guest artist accommodations, process payment requests, and support administrative and event-related logistics
• Coordinate front-of-house operations to ensure a professional guest experience and assist with event setup, changeovers, load-ins, and load-outs
• Recruit, hire, train, schedule, and supervise student assistants, work-study staff, and event volunteers
• Serve as the primary point of contact for PAC information for patrons, donors, clients, staff, and guest artists
• Maintain and update the PAC patron database, oversee mass mailings, and support patron, donor, and client relationship development
• Administer the PAC School Matinee Series, including relationship management, reservations, invoicing, payment collection, seating charts, and event signage
• Manage all PAC season, rental event, community group, and school group ticket sales using Tix ticketing software

Educational Requirements

• Bachelor's degree in performing arts, arts administration, or related field or 4-5 years of experience in live production or event management in lieu of a bachelor's degree

Preferred Educational Qualifications

• Bachelor's degree in the Performing Arts

Preferred Experience

• Live production and front of house experience

$16.15 - $19.78 per hour

This is a non-exempt position paid on a biweekly basis.

• Resume
• Cover Letter
• Schedule of Availability
• Two (2) Professional References

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

July 6, 2026
Application review may begin on June 24, 2026.

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Legally authorized to work in the United States for the duration of employment without assistance from the University.
Must be able to perform duties and responsibilities with or without reasonable accommodation.
Georgia Southern University is a Tobacco and Smoke-Free Community.
Proof of valid Driver's License upon hire and throughout employment.

Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

• Must be able to perform duties and responsibilities with or without reasonable accommodation
• Work generally performed in an office environment
• Workweek may occasionally extend beyond 40 hours
• Travel may be required
• Work week may extends to evenings, weekends and/or holidays
• May be required to maneuver items weighing up to 50 pounds with or without reasonable accommodation
• Work performed in indoor and outdoor environments

• Standard + Education & DMV