Patient Support Communications Associate Director, Kidney

Boston, MA (Hybrid)

$163K/yr – $244K/yrDirector/Executive5+ years expFull time

Posted 5 weeks ago

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Job Summary

Own cross functional creative platform development for a Kidney franchise, shaping messaging with AOR and research partners, and drive strategy, tactics, and measurement across HCP and patient audiences.

  • Lead creative platform and messaging with AOR and researchers to land concrete stimuli and outcomes.
  • Own multi agency tact development, CRC approvals, and budget conscious execution.
  • Build measurement plans, monitor performance, and turn insights into future campaigns.

Job Description

Responsibilities

  • Responsible for working closely with our AOR to guide the development of our creative platform, messaging and creative campaign
  • Responsible for guiding our AOR and our research partner to ensure we have concrete and engaging stimuli to ensure we have concrete research outcomes
  • Responsible for successful ideation, development, and execution of key tactics, messages, and materials for our internal teams who support both our HCP and patient stakeholders
  • Manage development of tactics with agency partners; validate tactics with key internal stakeholders where relevant; manage review/approvals of tactics through Commercial Review Committee (CRC)
  • Identifying insights and trends and offering solutions to create exceptional experiences for our patients
  • Act as a delegate to the Director or Marketing Communications
  • Partake in strategy conversations and help deliver on the vision of not only the Kidney franchise but across PSP at large
  • Establish measurement plans for all owned materials and continuously monitor performance to inform future optimizations or discontinuation
  • Establish and lead the communications REP team and provides training and support to other new/junior members of the communications team
  • Manage multiple agency partners to ensure alignment, timely deliverables, and cost efficiencies where possible

Requirements

  • Bachelor’s Degree in Marketing, Public Health, Business or related field
  • Requires 5+ years’ experience in a combination of pharmaceutical brand marketing and/or patient services marketing. Must also have a minimum of 3 years of Veeva promo mats direct experience.
  • Ability to understand assigned disease area and its unique patient journey
  • Ability to understand key elements of patient engagement strategy and incumbent's role in executing that strategy
  • Excellent communication skills; patient-centric and customer-service minded
  • Effective project management skills to manage multiple projects and processes, simultaneously
  • Ability to execute support materials across a variety of channels (e-mail, print, video, text, web)
  • Ability to oversee and maintain a high volume of materials with attention to detail to ensure consistency of messaging and branding
  • Exhibits ownership and broad accountability for assigned projects and internal assignments
  • Familiarity with Medical/Legal/Regulatory (communications review committee) review process

Benefits

  • inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations.
  • From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
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Vertex Inc.

The rapid changes taking place in today’s global business, technology, and regulatory environments are having a compounding effect on the complexity of indirect tax management and putting more pressure on the corporate tax function than ever before. This complexity demands intelligent solutions that enable businesses to satisfy tax obligations and support growth opportunities.The Trusted Leader in Tax Technology We're Vertex (VERX). A pioneer in tax automation for more than 40 years. We proudly serve over 4,000 customers worldwide with distinction and provide comprehensive tax solutions that enable global businesses to transact, comply and grow with confidence. Our software, content and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, our software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Our software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide.We partner with the world’s most respected companies and harness their strengths to deliver the best tax technology solution to businesses across the globe. We integrate with key technology partners that span ERP, CRM, procurement, billing, POS and e-commerce platforms. We also work closely with over 50 tax, accounting and consulting firms to provide the integrated tax technology solutions. Our culture is the foundation of everything we do, guided by a common purpose to build trusted relationships at work, in business and in our communities. We strive to be a values-driven employer of choice who attracts, retains and inspires talented professionals to achieve their full potential. We employ over 1,100 full-time professionals today in the US, Europe and Brazil.

Founded in 1978
King of Prussia, Pennsylvania, USA
2.6K employees (176 in marketing)