Patient Coordinator- Comprehensive Health Program
Los Angeles, CA
Posted 2 weeks ago
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Job Description
The UCLA Comprehensive Health Program (CHP) is a program developed with, and supported by the Dean of the School of Medicine. This program caters to a high profile clientele, businesses, corporations and their executives, and donors to the University of California. This program is designed to provide the highest level of service to each patient.
In this role, you will work directly with clients, their administrative assistants, CHP physicians and staff to coordinate and optimize patient evaluation experience. This will include direct patient contact as a liaison and escort for these health-related services. You will also assist with sales and client services and will be responsible for identifying and recruiting new potential clients for CHP, presenting features & benefits of CHP to prospective clients. You will assess client satisfaction with the CHP program and oversee marketing efforts within CHP, ensuring optimal integration of CHP within the Medical Enterprise. You work closely with all other CHP staff and back up positions, such as reception as needed.
Salary Range: $35.47- $48.82
- Must have the ability to work in a demanding and fast-paced environment with high-profile patients/clients.
- Ability to represent UCLA in a positive, professional manner and to follow the practice guidelines in maintaining CHP's presence and reputation within the Medical Enterprise.
- Ability to organize work flow and set priorities under competing demands to ensure that the objectives are met in a timely manner.
- Ability to maintain confidentiality and to deal with sensitive situations in a tactful and discreet manner.
- Ability to work under deadlines with heavy workload and changing priorities.
- Skill in editing materials for proper spelling, grammar and punctuation.
- Interpersonal skills to establish and maintain cooperative working relationships with faculty, staff, patients, and patients' families.
- Ability to speak on a one-on-one basis using appropriate vocabulary and grammar to obtain information or to persuade others to accept or adopt a specific opinion, action, etc.
- Skill in writing concise, logical and grammatically correct correspondence and reports.
- Skill in organizing material, people and information in systematic way to optimize efficiency.
UCLA Health
For more than half a century, UCLA Health has provided the best in healthcare and the latest in medical technology to the people of Los Angeles and throughout the world.Comprised of Ronald Reagan UCLA Medical Center, UCLA Medical Center Santa Monica, Resnick Neuropsychiatric Hospital at UCLA, UCLA Mattel Children's Hospital, UCLA West Valley Medical Center and the UCLA Medical Group with its wide-reaching system of primary-care and specialty-care offices throughout the region, UCLA Health is among the most comprehensive and advanced healthcare systems in the world.Our physicians are world leaders in the diagnosis and treatment of complex illnesses, and our hospitals are among the best in the country. Consistently ranked one of the top ten hospitals in the nation and the best medical center in the western United States by U.S. News & World Report, Ronald Reagan UCLA Medical Center is at the cutting edge of biomedical research, and our doctors and scientists are leaders in performing pioneering work across an astounding range of disciplines, from organ transplantation and cardiac surgery to neurosurgery and cancer treatment, and bringing the latest discoveries to virtually every field of medicine.
