Responsibilities

• Donor & Stakeholder Communications
• • Draft and help distribute bulk email communications to donors and stakeholders.
• • Prepare timely donor thank-you notes and acknowledgment correspondence.
• • Support newsletter production and create content for social media.
• • Help prepare impact stories, donor updates, and other materials that show supporters the difference their gifts make.
• • Help keep the website current and accurate.
• Volunteer Coordination
• • Support the recruitment, vetting, onboarding, and tracking of volunteers.
• • Maintain accurate volunteer records, including volunteer surveys.
• • Assist with volunteer appreciation efforts, such as thank-you notes and recognition touchpoints.

Requirements

• Currently enrolled in, or recently completed, a relevant course of study (communications, nonprofit management, business, or a related field), or equivalent experience.
• Prior volunteer coordination, communications, or nonprofit experience is a plus, but not required.
• Clear, professional writing ability, with an eye for storytelling.
• Organized, detail-oriented, and comfortable managing several types of tasks in a given week.
• Warmth and discretion. This role touches donor, volunteer, and family information that requires care and confidentiality.
• Working knowledge of Microsoft Word, Excel, and PowerPoint, as well as social media platforms.
• Experience with, or willingness to learn, Salesforce, WordPress, video conferencing tools, bulk email platforms, and graphic design software.
• Ability to work from our San Antonio office.
• Ability to pass a background check.
• Completion of TRUSTED con Confianza certification (the Rio Texas Conference safety policy and training ministry). Instructions will be provided upon hire.

Preferred

• Prior volunteer coordination, communications, or nonprofit experience is a plus, but not required.