PART-TIME /TEMPORARY Strategic Communications Assistant

Responsibilities

• Assists with the development of customer and public information material including news releases, fact sheets, newsletters, public service announcements, outreach campaign materials, educational resources, and other communications collateral developed by staff and/or consultants.
• Assists with coordinating public awareness campaigns, community outreach programs, and internal communication projects, including managing deadlines and production schedules.
• Assists with planning and executing community events and meetings, including coordinating invitations, agendas, vendors, logistics, materials, setup and breakdown, and day-of event support.
• Supports social media content development, including capturing behind-the-scenes photos and videos, identifying content opportunities, and creating content for Western Water's social media channels.
• Assists with maintaining and reviewing department documents and databases to ensure accuracy and compliance with Western Water's policies, agreements, contracts, and applicable regulations.
• Demonstrates strong attention to detail, sound judgment, initiative, and the ability to manage multiple assignments, deadlines, and competing priorities in a collaborative environment.
• Communicates effectively and collaborates across departments to gather information, address competing needs, resolve content issues, and support approved digital improvements.

Requirements

• Associate degree or equivalent combination of coursework in communications, public relations, journalism, marking, or a related field.
• One year of experience supporting professional support to a public information program, or a related function. (Relevant internships, school projects, volunteer work, or a portfolio may be considered as qualifying experience).
• CA Class C Driver's License
• Supplemental information includes Physical, Mental, and Environmental Requirements and notes on safety and workspace conditions.

Preferred

• Experience with or knowledge of project and work management platforms such as ClickUp and Smartsheet.
• Experience with of knowledge of principles, methods, techniques and practices of public affairs, community engagement, public information, marketing, outreach, and communication
• Experience supporting social media and digital communications, including capturing photos and short-form videos, identifying content opportunities, and developing engaging content for social media platforms.
• Experience utilizing methods for storytelling, preparing information materials aligned with Associated Press Style guidelines and disseminating them through the various media, including the methods and techniques for graphic design, layout, and print production.
• Experience supporting community events, public meetings, outreach activities, or other special events, including coordinating logistics, scheduling, invitations, notifications, agendas, materials, setup, and day-of support.
• Experience developing customer and public information materials, including news releases, fact sheets, newsletters, media materials, educational content, and outreach collateral.
• Experience using generative AI tools to support research, content development, editing, and other communications workflows.
• Proficiency with Microsoft 365 and Adobe Acrobat. Experience with, or the ability to quickly learn, a website content management system, project/work management tools, web and digital experience analytics platforms, digital design or content creation tools, chatbot or knowledge-base tools, and basic HTML/CSS

Benefits

• Medical, Dental and Vision Insurance
• Opting Out of Medical Coverage
• Flexible Spending
• Life Insurance
• Accidental Death and Dismemberment (AD&D)
• Supplemental Life Insurance
• Short Term Disability
• Long Term Disability
• Employee Assistance Program (EAP)
• Retirement Benefits