We’re seeking a Part-Time Account Manager to join the Brindle Digital Marketing team. Our account team is responsive, quick-thinking, strategic, and manages new and existing client relationships. We primarily service the multifamily property management industry.

Our ideal candidate would have excellent verbal and written communication skills, strong attention to detail, and will be directly responsible for managing multiple accounts as the main point of contact and owner of the relationship. You'll be working closely with our lead account manager, SEO, social media, and paid ads teams to ensure happy clients and smooth on-time delivery of scopes as well as be able to spot opportunities as they arise. The Account Manager will oversee all digital aspects of their client’s campaigns.

⚠️ Important: This is a fast-response role, not a passive or project-only position. Response time is huge, and you'll be helping support our multifamily clients at Brindle.

You’ll thrive in this role if…

• Love talking to clients, building relationships, and finding ways to proactively provide value
• Enjoy data analytics and diving into the weeds when you need to
• Love knocking out emails and are fast to respond
• Consider yourself strong with speaking skills; confident in communicating with confidence to C-suite execs and decision makers
• Are a digital marketing whiz who keeps up with ever-changing digital trends
• Have experience working as an account manager with digital marketing services
• Strong communication and soft skills including face-to-face, written, presentation and phone skills
• Can give valuable constructive feedback and make confident recommendations (internally to team members and externally to clients)
• Ultra-organized and can keep track of many moving parts to ensure nothing ‘slips through the cracks’, and are resourceful in solving problems

Day-to-Day Responsibilities

• Manage all aspects of client relationships with 10-15 clients maintaining a response time within 24 hours
• Provide monthly reporting and analysis by the 5th business day of the following month
• Regular check-ins with clients
• Oversee client marketing plans and campaigns including performance and reporting for Paid Search, Paid Social, SEO, Organic Social
• Proactively monitor campaign performance and make recommendations. Work closely with our paid ads team to optimize campaigns for the best ROI
• Keeping up with trends within digital marketing and the multifamily industry
• Manage onboarding of new projects: ensuring Asana is set up, accounting for the entire scope, being the liaison between all team members and the client to ensure we get access to their systems, etc.
• Manage client relations
• Attend and lead client calls and meetings
• Prepare meeting agendas, meeting recaps, and check-ins
• Upselling new recommendations and coming to the table first with new marketing ideas, recommendations, and opportunities
• Manage timelines and budgets for client projects
• Proofing and quality control: internal approvals and reviewing marketing collateral and assets
• Create marketing plans, campaigns, and execution strategies

Skills & Requirements

• Bachelor’s Degree
• Minimum 2 years of experience in an Account Manager or related role
• 2+ years digital marketing or agency experience
• Agency experience or multifamily industry experience preferred
• Strong organizational, critical thinking, creativity, and problem-solving abilities, as well as excellent verbal and written communication skills

Who you’ll be working with

You'll be working closely with our Digital Marketing Manager, Social Media Managers, Paid Advertising Strategist to ensure happy clients and smooth on-time delivery of scopes and be able to spot opportunities as they arise. This role reports to our Founder.

About Brindle

Brindle Digital Marketing was founded in 2017 and is a boutique marketing agency serving multifamily properties and apartment communities, and a niche franchise brand as well – we specialize in web design, paid advertising, and SEO.

Brindle’s Core Values:

·      Pride in Work

·      Deliver Results

·      Pursue Personal Growth

·      Driven Always

·      Creative and Vision Focused

·      Customer Focus

Perks & Pay

• $31-38/hour (dependent on experience)
• ~30-32 hours/week to start (could scale)
• Remote role (if you're local, we meet up 2/mo in the Northern Colorado area)
• Health, Dental, Vision Benefits
• 401k options
• Paid time off

The non-negotiables:

• Nothing is beneath you or above you if it is part of Brindle’s mission. We are a small (but growing) agency, and we all wear a lot of hats. You should never “run out of things to do”.

If we think you look like a good fit on paper, we'll reach out to set up an interview and face-to-face conversation, as what's on your resume only tells a piece of the story. We look forward to connecting.