Responsibilities

• Facilitate and host on-site lobby marketing events at luxury residential properties held on weekday evenings.
• Educate residents on Natural Wireless residential Internet services, pricing, features, and installation process
• Serve as a brand ambassador, delivering a polished and professional presence on-site
• Answer resident questions, provide product demonstrations, and assist with sign-ups or next steps
• Offer basic customer support and escalate issues to the appropriate internal teams when needed
• Build positive relationships with property managers, leasing teams, and on-site staff
• Collect resident feedback and insights to help improve marketing and outreach efforts
• This is a part-time role requiring approximately 15 hours per week , with most activity taking place during evenings from 4-7:30PM as needed for property events and resident outreach

Requirements

• Strong communication and interpersonal skills
• Comfortable speaking with residents one-on-one and in small group settings
• Professional, polished demeanor suitable for luxury residential environments
• Self-motivated, reliable, and able to work independently at on-site events
• Prior experience in marketing, customer service, sales, or brand ambassador roles is a plus

Preferred

• Prior experience in marketing, customer service, sales, or brand ambassador roles is a plus