Part-Time Brand Ambassador at Lucid Motors | Boston, MA | $25/hr – $35/hr

Part-Time Brand Ambassador

Boston, MA (On-site)

$25/hr – $35/hrEntry LevelPart time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive guest engagement at Lucid studios as the Brand Ambassador, handling inquiries, lead capture, book/test drives, and front-line customer support.

Own guest engagement, qualify needs, and route high-potential leads to Sales Specialists.
Must-have: Flexible schedule with mall hours and valid USA work authorization.
Standout: Brand knowledge and showroom ops support across test drives and order status."

Job Description

Responsibilities

Welcome guests, resolve general inquiries, and schedule test drives
Quality lead capture in CRM (Salesforce) inputs for customer interactions and outreach
Customer Assessment: Ask questions to understand budget, preferences, timeline
Listen to customer needs to recommend suitable vehicles and collects required customer information
Refer high-potential leads to Sales Specialists
Ensure all guests are directed to the most appropriate point of contact
Develop deep knowledge of Lucid brand, vehicles, and services
Stimulate customer consideration, explaining features, specifications, pricing of all models
Provide backend (i.e., non-customer-facing) operational support to ensure completion of order paperwork and clarity on order/vehicle status
Facilities Management: Ensure food and beverage replenishment from existing inventory and reporting of maintenance requests

Requirements

Flexible availability including extended holiday mall hours, holidays and weekends
18 years old minimum
High School diploma/GED required
Prior experience with CRM tool such as Salesforce highly preferred
Authorized to work in the USA (visas sponsorship not available)
Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
Where permitted by law, successful completion of a drug test and background check including, but not limited to, criminal records are a condition of employment for Lucid sales centers
Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
Ability to obtain appropriate state DMV licensing, where applicable

Preferred

Experience in customer facing industry (food service, retail, hospitality etc)
Passion for EV industry and building the Lucid brand

Benefits

Additional Compensation and Benefits : Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

Lucid Motors

3.0 Glassdoor

We launched Lucid in 2016 to build the world’s best cars and accelerate the shift to clean energy. Our vehicles deliver best-in-class performance *and* efficiency. Equally important, we’re building a world-class team: From our state-of-the-art factory in Arizona to our global headquarters in California’s Silicon Valley, we’re recruiting high-performing people who want to help decarbonize Earth. Join us!

Founded in 2016

Newark, California, USA

7.6K employees (324 in marketing)

www.lucidmotors.com

43% recommend to a friend

35% CEO approval