Outreach Systems & Administration Coordinator

Responsibilities

• Coordinate all aspects of Snohomish Conservation District outreach events, including scheduling, registration, communication with participants, set-up and tear-down, and event evaluation.
• Coordinate district-wide participation in regional and partner events, ensuring events are scheduled well in advance throughout the year.
• Foster positive community partnerships and coordinate partner engagement in events, including as speakers, tabling, and/or co-hosting. Ensure events fulfill partner and funder goals and deliverables.
• Manage the Outreach@ email inbox and respond to or route incoming customer service phone calls.
• Maintain the SCD Public Events Calendar on the District website and the internal Fairs/Events staffing sheet.
• Set up and host webinar technology (Zoom); edit and upload recorded webinars to the District's YouTube channel with transcripts.
• Attend contract negotiation meetings as needed and support the development of new city partner programs.
• Serve as the project management lead for the Outreach and Communications Team's Smartsheet system - the team's intake and tracking system for all design, digital, and written content requests.
• Maintain Virtuous CRM data hygiene, including contact and gift record updates and campaign list pulls (campaign strategy and major donor cycles are retained by the Communications and Development Director).
• Maintain and organize SCD's photo library/database, ensuring images are tagged, organized, and accessible for outreach and communications use.

Requirements

• An Associate's or Bachelor's degree in marketing, communications, business, information systems, environmental science, or a related field; and three years of relevant professional experience. Experience in the job functions listed may substitute for education.
• Experience in developing outreach strategies for the public - including urban/rural residents, underserved communities, farmers, and/or other stakeholders.
• Ability to engage with the public in a professional, friendly manner.
• Extremely organized and able to manage multiple competing priorities and deadlines.
• Ability to create engaging and accessible presentations in written, visual, and verbal formats.
• Strong verbal, written, and interpersonal skills.
• Strong project management skills.
• Ability to build relationships with diverse community members and partners.
• Highly dependable and accountable to deadlines and team members. Able to work collaboratively to accomplish shared tasks and support program staff.
• Demonstrated experience with database or CRM software; comfortable learning and troubleshooting new software systems.

Preferred

• Knowledge and experience in a conservation or natural resource field, such as habitat restoration, community gardening, agriculture, forestry, or stormwater management.
• Experience in project management software such as Smartsheet - this role serves as the Outreach and Communications Team's day-to-day Smartsheet lead.
• Spanish language proficiency.
• Experience with Virtuous or another donor/contact CRM platform.
• Experience with digital photo or asset management/database systems.

Benefits

• Medical, including vision, insurance coverage through Washington State PEBB. The District covers employee dependent’s medical premiums at 80%.
• Dental insurance coverage through Washington State PEBB for benefits-eligible employees. The District covers employee dependent’s dental premiums at 100%.
• A monthly contribution to a health reimbursement arrangement (HRA) plan through Voluntary Employees Beneficiary Association (VEBA) for employees who opt to waive District medical insurance coverage.
• Life Insurance through Washington State Health Care Authority (WSHCA), with coverage paid by the District.
• Long Term Care coverage through the WA Cares Fund, with premiums paid by the District.
• Long Term Disability through WSHCA.
• Additional voluntary supplemental insurance opportunities are also available.
• Annual (vacation) leave accrued at a beginning rate of 9.33 hours per month; sick leave accrued at 8 hours per month; and 12 scheduled paid holidays each year and 1 personal day.
• Employer-contributed retirement program through the State of Washington Employees’ Retirement System (PERS) and the ability to participate in the Deferred Compensation Program (DCP).
• All employees are covered by standard State and Federal programs, including WA Paid Family Medical Leave, Unemployment Insurance, Workers’ Compensation, Social Security, and Medicare.