Responsibilities

• Develop, cultivate, and maintain strong relationships with referral partners across hospitals, physicians, behavioral health providers, community organizations, employers, and other healthcare professionals.
• Execute a consistent outreach schedule balancing relationship management with new business development in the assigned territory.
• Represent Pegasus Treatment Center professionally at networking events, community meetings, health fairs, conferences, and educational presentations.
• Conduct informative presentations regarding Pegasus Treatment Center services, levels of care, and treatment philosophy.
• Manage referral communications and maintain accurate documentation using CRM software and mobile technology.
• Collaborate with Admissions, Clinical, and Operations teams to facilitate timely admissions and ensure a seamless patient experience.
• Maintain regular communication regarding prospective admissions, referral activity, and individuals in the admissions pipeline.
• Assist with discharge planning by identifying appropriate step-down services and maintaining relationships with continuing care providers.
• Develop a working knowledge of substance use disorders, co-occurring mental health disorders, evidence-based treatment modalities, and levels of care.
• Respond promptly to referral inquiries, recognizing that communication may extend beyond standard business hours.