Outreach Associate, Business Development
Phoenix, AZ
Posted 5 weeks ago
Job Description
- Identifies, builds, and maintains relationships with key referral partners.
- Maintains a regular servicing schedule that organizes a balance of referral partner maintenance and new business development.
- Manages all client related communication and CRM remotely, via AAC provided smart mobile devices. Communication may frequently fall outside of regular business hours (including weekends). Occasional overnight travel will be required.
- Effectively converts a general inquiry to a rescue by managing the admissions process. Outreach Associates are measured monthly against companywide Key Performance Indicators. (KPI’s).
- Has a general understanding of treatment modalities, levels of care, and industry best practices for treating substance use and co-occurring disorders.
- Possesses the ability to multi-task, work with minimal supervision and problem solve through a variety of scenarios.
- Conducts quality presentations for agencies, hospital staff, discharge planners, and other groups as they are identified.
- Builds and maintains productive interdepartmental relationships.
- Appropriate dress expected.
- Adheres to all expense limitations and guidelines and submits monthly expenses via Expensify by the designated deadline.
- Ability to clearly communicate with key members of the team, regarding potential admits and clients in the pipeline.
- Ability to assist clinical team with discharge planning – identifying and contacting appropriate facilities for transfer of care when needed.
- Knowledge of managed care and insurance- as it relates to mental health benefits- is a plus.
- Outreach Associates must have the skills and competency to communicate with people at all levels of the organization; including- executive management, patients, and external agencies.
- Four-year degree or equivalent demonstrated experience in addiction treatment marketing field.
- 1+ years related experience and/or training; or equivalent combination of education and experience.
- Organizational skills
- Ability to multitask
- Ability to travel through an area covering multiple states
- Technologically savvy
- Ability to create reports outlining weekly visits
- Knowledge of the substance abuse industry preferred
- Prolonged sitting at a desk
- Must be able to lift 15 pounds at a time
- Valid driver's license, and ability pass MVR check.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and execute general correspondence. Ability to speak effectively before groups of customers or employees of an organization.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
- Ability to travel with frequency
American Addiction Centers
American Addiction Centers (AAC) is a nationwide network of treatment centers, offering a full continuum of care. We take a holistic approach to addiction treatment — by addressing each client as a whole person. We work to consider how factors such as an individual’s lifestyle, environment, health, and co-occurring mental health disorders may play a part in his or her addiction to drugs or alcohol. We use evidence-based treatment approaches to help individuals struggling with substance use and co-occurring mental health disorders to overcome daily struggles and establish a healthy lifestyle. Our Mission: To restore hope and empower individuals and families impacted by the disease of addiction. United by compassion and a commitment to inclusive care, we provide a foundation for lasting recovery that saves and transforms lives.Our Vision: To foster a world free from the stigma of addiction, where quality treatment and support are accessible for all.American Addiction Centers is constantly building our brand and expanding our treatment services to meet the needs of those struggling with substance use and mental health disorders. In order to accomplish this, we need top talented professionals in all departments to help us not only achieve our business goals, but to also continue rescuing those battling addiction. We’d love to have your join our team! See our open positions at americanaddictioncenters.org/careers. Community Guidelines:We treat others with respect and communicate with courtesy. We encourage positive engagement and thoughtful dialogue. We do not tolerate defamatory, harmful messages or hate speech, directed at either the company or another individual. We respect the privacy and personal information of our team as well as community members. We reserve the right to delete or block individuals or users who violate our guidelines.
