Operative Scheduling Coordinator
Baltimore, MD
Posted 5 days ago
Job Description
General Summary of Position
Schedules all elective surgical procedures. Participates in the preparation of perioperative schedules and entry of data in the computer system. Ensures surgeon's preferences and patients' needs match available OR resources by accurate scheduling. Functions as a frontline point of contact for all physicians' offices. Exhibits customer service skills. Demonstrates critical thinking in initiating solutions to scheduling issues.
Primary Duties and Responsibilities
- Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
- Assists the specialty team leaders in preference card maintenance.
- Assists with generating standard reports.
- Communicates appropriately to the Patient Care Coordinator regarding prostheses and equipment necessary for specific cases.
- Communicates effectively with physician(s) and physician's office staff and all customers to schedule surgical cases within the perioperative services.
- Ensures the accurate and appropriate scheduling of all cases performed within surgical services. Responsible for the daily case schedule and communicating any needs for scheduling modification and development.
- Ensures the validity and efficiency of the schedule by careful checking of times procedures physicians (including the availability of anesthesiologists) x-ray films and old charts before the schedule is duplicated and distributed.
- Exhibits competency in computer skills and use of equipment needed in the perioperative scheduling process.
- Maintains patient and associate privacy and confidentiality.
- Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
- Participates in multi-disciplinary quality and service improvement teams.
- Performs other duties as assigned.
- Supports the establishment and execution of physician marketing strategies by providing efficient scheduling of cases and through excellent communication skills.
- Uses budgeted resources (personnel supplies and equipment) judiciously to ensure efficient and cost-effective operation of the department.
Minimal Qualifications
Education
- High School Diploma or GED strong knowledge of medical terminology required
Experience
- 1 year experience in operating room or surgical office setting required
Licenses and Certifications
- No special certification registration or licensure required
Knowledge Skills and Abilities
- Excellent customer service skills.
- Problem-solving skills based on written departmental guidelines and criteria.
- Data entry skills.
- Working knowledge of word processing and spreadsheet software applications.
- Ability to work independently.
MedStar Health
MedStar Health is a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. MedStar’s 30,000 associates, 6,000 affiliated physicians, 10 hospitals, ambulatory care and urgent care centers, and the MedStar Health Research Institute are recognized regionally and nationally for excellence in medical care. As the medical education and clinical partner of Georgetown University, MedStar trains more than 1,100 medical residents annually. MedStar Health’s patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service.
Salaries
Posted range
$19/hr – $33/hr
Taken straight from the job posting.
Links
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