Operations/Office Manager

Ace Handyman Services – Jupiter, FL

Pay: $25–$30 per hour (based on experience)
Job Type: Full-time
Location: Jupiter, FL

Join the Ace Handyman Services Team

Do you enjoy helping people, staying organized, and working in a fast-paced environment? Ace Handyman Services is looking for a motivated Operations/Office Manager to join our growing team in Northern Palm Beaches.

This is an excellent opportunity for someone who enjoys customer service, scheduling, and keeping operations running smoothly. No construction experience is required—we'll teach you everything you need to know about our services.

Why Join Ace Handyman Services?

• Competitive pay: $25–$30 per hour

• Paid Vacation

• Performance bonuses

• Flexible scheduling

• Regular performance and pay reviews

• Career advancement opportunities

• Supportive, locally owned business backed by the trusted Ace Hardware brand

• Positive, team-oriented work environment

What You'll Do

• Answer incoming customer calls and educate homeowners about our services

• Provide estimates over the phone and schedule appointments

• Manage technician schedules to maximize efficiency and customer satisfaction

• Use our CRM system to document customer information and project details

• Coordinate with field technicians to resolve scheduling, billing, and customer service issues

• Perform customer follow-up after completed projects

• Handle warranty calls, data entry, and other administrative tasks

• Assist with day-to-day office operations to ensure an exceptional customer experience

What We're Looking For

• 3+ years of experience in sales, customer service, call center, or high-volume phone support

• Strong organizational and multitasking skills

• Excellent verbal and written communication

• High proficiency with Microsoft Office and Microsoft Teams

• Experience with scheduling or dispatching service technicians is preferred

• Professional, friendly, and customer-focused attitude

• Ability to thrive in a fast-paced office environment

Preferred Qualifications

• Experience working in the home services industry

• ServiceTitan experience is highly preferred

• Marketing experience

Ideal Candidate

You're someone who enjoys solving problems, keeping things organized, and creating a great customer experience. You thrive in a fast-paced environment, communicate effectively with both customers and technicians, and are seeking an opportunity to grow into a leadership role at a respected local company.

Apply Today

If you're ready to join a team that values professionalism, customer service, and career growth, we'd love to hear from you.

Apply today to become the next Office Manager at Ace Handyman Services, Northern Palm Beaches.