Responsibilities

• Set up, monitor, and optimize client campaigns across multiple lead generation platforms.
• Ensure campaigns are running effectively by analyzing performance metrics and making adjustments as needed.
• Assist in onboarding new clients by gathering required information and setting up accounts.
• Respond to client inquiries related to campaign performance, budgets, and lead quality.
• Maintain accurate records of campaign performance and updates in internal systems.
• Prepare detailed reports for internal and client review, highlighting key metrics and performance trends.
• Work closely with team members to share insights and ensure consistent campaign success.
• Coordinate with other departments to ensure smooth workflows and timely delivery of client goals.
• Review and verify campaign settings, budgets, and lead flows to ensure all accounts are aligned with client objectives.
• Identify and troubleshoot any issues that arise in campaigns or platform integrations

Requirements

• Strong attention to detail with the ability to identify and correct errors.
• Excellent organizational skills and ability to manage multiple tasks simultaneously.
• Self-motivated and eager to take initiative in a fast-paced environment.
• Comfortable working independently as well as collaboratively within a team.
• Strong written and verbal communication skills.
• Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook) and ability to learn new tools quickly.
• High school diploma or equivalent

Preferred

• Familiarity with platforms such as Angi, Yelp, Thumbtack, Networx, or Nextdoor is a plus but not required.
• Experience in customer service, administrative roles, or marketing support is an advantage.

Benefits

• Medical, Dental & Vision Insurance
• 401(k) Plan + Company Match
• Short Term & Long-Term Disability
• Paid vacation, sick time, and holidays