Operations Manager

Grand Rapids, MI (Hybrid)

$62K/yr – $72K/yrMid Level3+ years expFull time

Posted 4 months ago

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Job Summary

Provide executive ops support, manage calendars and CRM, and improve workflows for leadership and client work.

  • Own day-to-day operations and meeting logistics
  • Must-have: 3–5 years in operations or executive admin
  • Standout: CRM proficiency and cross-functional coordination for client work

Job Description

Responsibilities

  • Serve as a trusted partner to leadership with administrative and operational support
  • Manage calendars, schedule meetings, and coordinate logistics for internal and client interactions
  • Prepare meeting materials, track action items, and ensure follow-through
  • Oversee day-to-day office operations and act as primary contact for vendors and facilities
  • Maintain CRM systems, track leads and projects, and support client engagement
  • Coordinate with external partners on marketing/content and assist with onboarding/offboarding
  • Assist with contract creation, document management, and DocuSign workflows
  • Maintain organized digital and physical filing systems
  • Create and manage job postings, screen candidates, and coordinate interviews
  • Support invoicing, accounts receivable, and administrative onboarding tasks

Requirements

  • 3–5 years in operations, office management, or executive support
  • Strong organizational skills with ability to manage multiple priorities
  • Excellent written and verbal communication; attention to detail
  • Self-starter who can work independently in a fast-paced environment
  • Proficiency with Microsoft Office and common business software; quick learner of new tools

Preferred

  • CRM experience
  • Experience with Adobe Creative Suite and/or creative writing
  • Familiarity with AI tools and platforms

Benefits

  • Full benefits package including health, dental, and vision insurance
  • 401K
  • Paid time off and holidays
Visbeen Architects logo

Visbeen Architects

Our portfolio includes award-winning bespoke homes, along with impactful commercial and retail projects, that showcase a diverse architectural repertoire, reflecting our commitment to transcending singular artistic styles. At the core of our ethos is a pursuit of design excellence tailored precisely to our clients’ preferences, lifestyles, properties, and aspirations. Our distinctive plans integrate elegance with practicality, ensuring every project bears our hallmark of beauty that is buildable. With a footprint spanning 13 countries and 49 states, our offices in Michigan, Florida, and Costa Rica serve as hubs for innovative design solutions. We engage clients in a collaborative journey from conceptualization to realization, starting with pen and paper. This live-design methodology sets us apart in a world otherwise dominated by digital. From initial sketches and blueprints to tangible structures, we are dedicated to enhancing the human experience through sophisticated, functional design.

Founded in 1992
Grand Rapids, Michigan, USA
10 employees (6 in marketing)

Traffic Signals

Monthly Visitors
2.8K
Traffic Source Mix
Search
28.6%
Direct
45.6%
Referral
6.6%
Social
17.8%
Paid
1.3%

Headcount Trend

Current headcount: ~10

Marketing Team

Marketing Team Size
1 (10% of company)