Responsibilities

• Social media content across multiple platforms.
• Support marketing campaigns and brand awareness.
• Assist with newsletters, email marketing, and customer communications.
• Event Planning & Employee Engagement.
• Administrative Support and records management.
• Maintain accurate records, spreadsheets, and documentation.
• Assist with customer communications and interdepartmental coordination.
• Warranty Registration & Install Administrations.
• Maintain accurate equipment registration records.
• Coordinate warranty requirements with Install Managers, Warehouse Managers, Technicians, and Sales Teams.
• Update customer records and installation invoices with warranty and equipment information.
• Process and batch invoices daily.
• Support data entry and administrative functions within ServiceTitan.
• Generate reports and assist management with tracking operational metrics.
• Monitor and assist with collection of unpaid invoices.