Communications Manager - CX Organization (Remote)
Cisco
Durham, NC (Remote)
$120K/yr - $212K/yrIn-houseFull-timeSenior level7+ years exp.
4 hrs ago
NextGear Capital Communications Manager, Internal/External Communications
Carmel, IN (Unknown)
$102K/yr – $169K/yrSenior LevelFull time
Posted 4 months ago
Top 1% of applicants do these two things.
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Job Summary
Drive internal and external communications for NextGear Capital, shaping messaging and media relationships while coordinating channels and content.
- Must-have: Exceptional writing and editing across press, pitches, and employee content
- Standout: Proven media relationships and data-driven storytelling
Job Description
Responsibilities
- Partner with the communications team to develop and execute internal communications plans that support business priorities, organizational change, and employee understanding
- Source information through interviews and research, write, edit, and deliver high-quality content across a variety of formats and channels
- Manage and optimize NextGear Capital internal communications channels including Fuel (intranet), NextGear Capital in the News (newsletter), targeted emails, and live and virtual events
- Own and contribute to the NextGear Capital internal communications editorial calendar, ensuring a consistent, engaging flow of content that is timely, relevant, and aligned to business priorities
- Support all-employee engagement initiatives with communications and channel planning
- Draft clear, compelling external communications including press releases, bylines, media pitches, blog posts, social media posts, and other content for distribution to media and through owned channels
- Develop and foster relationships with relevant media contacts, including pitching stories, staffing interviews, and serving as a reliable resource for reporters
- Partner with Marketing, Product, and business stakeholders to stay current on the business, identify newsworthy story angles, and create materials for media distribution
- Contribute to messaging and narrative development to ensure consistent positioning across internal and external communications
- Create and leverage multimedia assets - including infographics and video - to enhance storytelling across channels
- Establish and manage performance metrics to evaluate the effectiveness of both internal and external communications efforts, including channel analytics, media coverage, and qualitative feedback; use data to continuously improve
- Maintain editorial calendars, media lists, distribution lists, and communications activity logs; monitor and track media coverage
- Project manage complex or multi-workstream communications initiatives, keeping stakeholders aligned and deliverables on track
- Identify opportunities to improve communications processes and take initiative to drive those improvements
Requirements
- Bachelor's degree in related discipline and 6 years of professional communications experience spanning both internal and external communications, PR, or a comparable combination.
- The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field.
- Exceptional writing and editing skills across multiple formats - from press releases and media pitches to employee-facing content and executive narratives
- Proven ability to translate complex business information into clear, compelling, and accessible stories for diverse audiences
- Experience developing and executing communications plans end-to-end, with strong attention to detail and follow-through
- Demonstrated ability to build and maintain media relationships
- Direct experience in both internal and external/PR communications roles
- Demonstrated comfort with AI tools and a proactive approach to integrating them into daily work to enhance quality, efficiency, and output
- Strong project management skills with the ability to manage multiple priorities and deadlines in a fast-paced environment
- Comfortable operating with autonomy while working within a broader strategy set by communications leadership
- Travel: 10%
Preferred
- Degree in Communications, Journalism, Public Relations, or related field
- Track record of building and improving communications programs, not just maintaining them
- Experience with digital storytelling, multimedia content, or visual communications
- Experience with analytics tools and reporting dashboards; comfortable using data to evaluate and improve communications effectiveness
- Familiarity with the automotive, financial services, or B2B business sectors
- Experience in large, matrixed organizations
Cox Automotive
Cox Automotive is a full service vehicle care and repair center. We offer under-car services, state inspections, full detailing services, restoration and performance services as well as fleet maintenance programs.Cox Automotive is involved in our community; we support "The Pittsburgh Project", "Eden Christian Academy", and "Young Life". INTEGRITY QUALITY COMMUNITY
Traffic Signals
Monthly Visitors
45.1K
Traffic Source Mix
Search
35%
Direct
54.4%
Referral
7.3%
Social
2.5%
Paid
0.7%
Headcount Trend
Current headcount: ~645
Marketing Team
Marketing Team Size
15 (2% of company)
Median Career Experience
19 years
Median Tenure
8.7 years
Marketing Roles Posted (Last 30 Days)
8
People
Marketing Leadership
Kristin Barocas
Senior Manager, Enterprise Client Marketing
At the company for 14 years 4 months
David Grenier
Senior Manager, Product Marketing – Xtime and Dealertrack DMS
At the company for 8 years 8 months
Justin Wrisley
National Marketing Manager, Managed Services
At the company for 7 years 8 months
Valerie Varela
Marketing Manager
At the company for 9 years 5 months
