Narrative and Brand Lead (Staff/Director)

New York City, NY (On-site)

$200K/yr – $260K/yrDirector/Executive6+ years expFull time

Posted 4 days ago

Job Summary

Own the external storytelling for Valon, shaping messaging and content across founder posts, updates, and candidate materials, while building relationships with writers and media to drive coverage and support recruiting at late stages.

Job Description

Responsibilities

  • Shape the story: Work out how to explain Valon clearly: what we’re building, why it’s hard, and why a strong candidate should care. Then build the material the rest of the company can reuse, including messaging for candidates and outside audiences, the specific stories and numbers that back it up, and clear answers to why people join.
  • Write the content: Get Valon in front of the people who form opinions about where to work: Founder essays and posts, company updates and longer memos, "Why I joined" and team stories, product and technical stories written for a wider audience, candidate-facing material that explains the company and the work.
  • Get other people talking: Known writers, podcasters, and newsletter authors who would find Valon genuinely interesting, build real relationships with them as humans, and pitch in a way that earns coverage rather than begs for it.
  • Help recruiting close: Give recruiting sharper tools to tell the story, especially late in the process when someone is deciding whether to take an offer, including a better "Why Valon" deck, candidate FAQs and offer-stage materials, pitch materials for specific roles, and straight answers to the doubts candidates actually raise.
  • Decide what’s worth sharing: Spot the moments, people, and proof points worth writing about, decide whether something is a founder post, a candidate asset, or a longer piece, and protect the signal.
  • Build a system that lasts: Create a repeatable way to find and tell stories, publishing on a regular cadence without heavy process, and tracking what’s actually moving candidates.
  • You’re a strong writer with good taste and sharp judgment and you’re probably a fit if you: have a knack for turning real internal material into readable external content.

Requirements

  • Staff IC to Director, probably 6 to 10 years in, and someone who has been the primary or founding voice somewhere rather than one writer on a large team.

Preferred

  • You might come from brand or content at a consumer company that got identity right, from journalism or entertainment, from founder communications, or from a writing-heavy operator role. The background matters less than whether you can find the real story and make people care.
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Valon

4.0 Glassdoor

Valon is building the AI-native operating system for regulated finance.We’re re-architecting the largest and most complex layers of the global economy—starting with mortgage servicing, a $20B+ market that touches 50M borrowers and governs $13T in debt. For decades, this infrastructure has been powered by pre-internet software and manual workflows. We've rebuilt it from the ground up.Our platform, ValonOS, unifies the critical systems behind how money moves—multi-party accounting, payment flows, workflow orchestration, auditability, and workforce management—into a single, programmable layer. Built to run regulated enterprises at scale, it’s designed for an AI-enabled future where automation, accuracy, and transparency are non-negotiable.Servicing is our beachhead. The opportunity ahead: power the full financial lifecycle with a single intelligent system of record—transforming trillion-dollar industries where precision and compliance are as vital as speed.Valon is headquartered in New York City with a new office in San Francisco. We’re hiring across engineering, product, design, operations, and go-to-market. If you want to work on mission-critical problems with massive real-world impact, join us.

Founded in 2019
New York, New York, USA
440 employees (11 in marketing)
75% recommend to a friend
81% CEO approval

Salaries

Posted range

$200K/yr – $260K/yr

Taken straight from the job posting.

See all Valon salaries

Marketing Team

Marketing Team Size
4 (1% of company)
Median Tenure
1.8 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$197.1M
Last Raise
$100M
Series C, 1 years ago

Funding History

  • Oct 2024
    Series C • $100M
  • Nov 2021
    Series B • $43.9M
  • Feb 2021
    Series A • $50M

Traffic Signals

Monthly Visitors
4.1K
Traffic Source Mix
Search
16.1%
Direct
83.8%
Paid
0.2%

Headcount Trend

Current headcount: ~452

Recent News

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Narrative and Brand Lead (Staff/Director)

Valon · New York City, NY · On-site