Membership Marketing Specialist

Boston, MA (Hybrid)

$60K/yr – $70K/yrMid LevelFull time

Posted 2 days ago

Job Summary

Own the end-to-end email operations and vendor coordination, driving campaign planning, email build, data management, performance tracking, and weekly progress reporting.

Coordinate vendor updates and purchase-order/invoice flows
Monitor and inform strategy through A/B testing and engagement metrics

Job Description

Responsibilities

Manage vendor relations by communicating updates and requests, ensuring lists are sent, and that purchase orders and invoices submitted and approved on time.
Attend email and campaign planning and intake meetings, taking notes on any updates and required follow-up that will impact upcoming or ongoing campaigns and communications.
Build and send member, marketing, and donor campaign emails while adhering to the Museum of Science style guide and internal best practices.
Maintain email journeys, data-extensions, and Salesforce email templates.
Track email performance and engagement and utilize methods such as A/B testing and dynamic content to help inform future and ongoing marketing strategies.
Complete weekly updates on ongoing work, insights, and challenges.

Requirements

Demonstrated attention to detail
Ability to handle sensitive information in a confidential manner
Ability to work in a fast-paced, deadline-oriented atmosphere with multiple responsibilities
Demonstrated ability to work independently with strong follow-through and solid organizational skills
Proven written and verbal communications and interpersonal skills
Familiarity with Salesforce Marketing Cloud or similar marketing system
Willingness to attend formal product trainings and acquire relevant certifications

Museum of Science

One of the world's largest science centers and New England’s most attended cultural institution, the Museum of Science, Boston introduces 1.5 million visitors a year to science, technology, engineering, and math (STEM) via dynamic programs and hundreds of interactive exhibits. The Museum of Science carries out its mission as a leader in transforming the nation’s relationship with science and technology through world-class exhibits, industry-leading curriculum, and innovative programming. As science and technology shapes our lives, it means we: • Promote active citizenship • Inspire lifelong appreciation of the importance of science • Make STEM accessible to young people of all backgrounds and abilities These principles manifest every day in all we do within the Museum walls as well as around the world, as a steward of our community, as informal and formal educators, and as advocates for scientific advancement. Since its founding in 1830, the Museum of Science has been at the cutting edge of scientific study and education. Today it has become an iconic symbol of the city’s long cultural and technological history – and future. Within its 3⁄4 mile long building, the Museum of Science includes: • 10,000 square foot Hall of Human Life, allowing visitors to explore how they engage with their own bodies • Thomson Theater of Electricity, home to the world’s largest Van de Graaf generator which makes indoor lightning • Charles Hayden Planetarium, the most technologically advanced theater in New England • Mugar Omni Theater, New England’s only dome IMAX screen • Award-winning pre-K – 8 engineering curriculum, EiE, reaching 1.3 million students each yearAs a leader in the world’s museum community, we use our role as educator and communicator to bring diverse communities together to learn, share, and consider our collective role in the future of our planet.

Boston, Massachusetts, USA

605 employees (101 in marketing)

www.mos.org