Membership & Marketing Manager

San Francisco, CA (On-site)

$60K/yr – $70K/yrMid Level3+ years expFull time

Posted 4 months ago

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Job Summary

Drive marketing, member services, and event support for a nonprofit maritime association.

  • Own Bloomerang database and reporting for membership growth.
  • Must-have: 3–5 years in marketing/PR or high-level customer service plus database experience.
  • Standout: Broad nonprofit outreach, events, and donor stewardship responsibilities.

Job Description

Responsibilities

  • Manage Bloomerang database, prepare weekly and monthly reports.
  • Manage Constant Contact records for stewardship of donors and cultivation of prospects.
  • Promote SFMNPA’s membership program and meet budget goals.
  • Market SFMNPA’s services and facilities at on-site locations.
  • Update marketing and communications database.
  • Update website with current information about membership and events, work with consultants to expand awareness
  • Develop statistical and activity reports relating to marketing and social media communications.
  • Create electronic marketing materials with consultants.
  • Prepare correspondence, communications, and presentations, including coordination of membership publication, Sea Letter.
  • Organize and run members and other public program events with Event Manager.
  • Assist with annual gala.
  • Provide excellent customer service for members, donors, and the public.
  • Assist CEO as required.
  • Any other duties as assigned by the SFMNPA.

Requirements

  • Three to five years of experience in marketing, public relations, communications or high-level customer service
  • Three to five years database experience, Bloomerang a plus

Preferred

  • Experience with nonprofit membership organization or outreach preferred
  • Event planning experience a plus
  • Graphics experience a plus
  • College degree preferred
  • Ability to work some off hours

Benefits

  • This is a full-time position, 40 hours per week, with full benefits.
San Francisco Maritime National Park Association logo

San Francisco Maritime National Park Association

The San Francisco Maritime National Park Association is a nonprofit organization whose mission is to bring maritime history to life through serving as the educational and philanthropic partner of the San Francisco Maritime National Historical Park and stewards of the U.S. Navy's World War II submarine, USS Pampanito, berthed at Pier 45. Annually, the SF Maritime National Park is visited by over 4 million-plus visitors with over 10,000 youth/students participating in maritime education programs on the historic vessels docked at Hype Street Pier. The USS Pampanito submarine, located at Pier 45 in the heart of Fisherman's Wharf, is visited by an estimated 100,000 guest. WOW!

Founded in 1950
San Francisco, California, USA
25 employees (4 in marketing)

Traffic Signals

Monthly Visitors
73.8K
Traffic Source Mix
Search
54%
Direct
33.9%
Referral
7.7%
Social
3.2%
Paid
0.8%

Headcount Trend

Current headcount: ~25

Marketing Team

Marketing Team Size
1 (4% of company)