Medspa Coordinator - Body and Beauty Lab
Pennsylvania, USA (On-site)
Posted 10 days ago
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Job Description
About Us
Body+Beauty Lab is an established med spa with two locations in Pennsylvania, offering facials, advanced skin care, and injectables with a focus on natural, conservative results. We're a collaborative team that values open communication and takes care of each other as much as we take care of our clients.
Location & Schedule
Full-time front desk role at our Radnor clinic (595 E Lancaster Ave, Saint Davids, PA 19087). Tuesday–Saturday.
Key Responsibilities
- Be the face of the clinic — first call, first hello, first impression
- Manage scheduling, confirmations, and follow-up for facials, skin care, and injectable consultations
- Handle multi-line phones and turn inquiries into booked consultations
- Process transactions, client records, and gift certificate sales
- Keep the reception area and retail boutique looking sharp
Client Education & Sales
- Know our services inside and out — facials, advanced skin protocols, injectables
- Recommend memberships and retail products based on what each client actually needs
- Hit individual and team sales targets
Operations & Team Support
- Coordinate clinical staff scheduling so the day runs on time
- Help with inventory, stocking, and boutique organization
- Join staff meetings and training
- Support events, promotions, and local marketing
- Help onboard and mentor new front desk hires
Qualifications
- 1–2+ years in a medical spa, luxury spa, or upscale hospitality/retail (strongly preferred)
- Familiarity with aesthetic injectables and terminology (strongly preferred)
- Experience with scheduling/practice management software (strongly preferred)
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- Why are you interested in the medical aesthetics industry?
Ability to Commute:
- Saint Davids, PA 19087 (Required)
Work Location: In person
We are an industry leading medical aesthetics group that is partnering with or acquiring best-in-class clinics across the USA. We provide world-class support to our partner-clinics, helping our partners and clients achieve their personal and professional goals.