Medical Aesthetic Receptionist

USA (Remote)

Salary Not AvailableFull time

Posted 3 months ago

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Job Description

Is your superpower turning scheduled appointments into actual show-ups and real opportunities?

Do you love taking inbound interest and making sure it doesnโ€™t fall through the cracks, but instead converts into revenue?

Diamond ๐Ÿ’Ž Accelerator, a national digital marketing and consulting agency dedicated exclusively to medical ๐Ÿ’‰ aesthetic practices, is looking for a Medical Aesthetic Receptionistโ€ฆ

โ€ฆbut internally, this role is known as a Lead Nurture Specialist, because you are not just answering phonesโ€ฆ

๐Ÿ‘‰ You are owning the pipeline between booking and closing.

If you're ready to make a massive impact in a fast-paced, performance-driven environment, keep reading ๐Ÿ‘‡

โœจ THE MISSION โœจ

Your mission is simple:

Maximize show rates. Maximize lead quality. Maximize pipeline efficiency.

You will be responsible for:

๐ŸŒŸ Qualifying every inbound lead that books

๐ŸŒŸ Ensuring they actually show up

๐ŸŒŸ Recovering lost opportunities (no-shows, reschedules, follow-ups)

๐Ÿ‘‰ You are the gatekeeper between โ€œsomeone bookedโ€ and โ€œa real sales opportunity.โ€

๐ŸŒŸ SUPERPOWERS WANTED ๐ŸŒŸ

๐Ÿ”ฅ Lead Qualification & Pipeline Ownership

Every booked lead gets vetted. You ensure only serious, qualified prospects make it to the sales team.

๐Ÿ“ž Fast Response & High-Speed Follow-Up

You live by speed-to-lead. Calls, texts, and messages are handled quickly and consistently.

๐Ÿ“… Show Rate Optimization

You confirm, reinforce, and lock in appointments so prospects actually attend.

๐Ÿ” No-Show Recovery Machine

Missed appointment? Youโ€™re already working to reschedule it within 24โ€“48 hours.

๐Ÿ’ฌ Multi-Channel Communication

You confidently manage conversations via phone, SMS, and CRM systems like HubSpot and Aloware.

๐Ÿ“ˆ CRM & Process Discipline

Every interaction is tracked. Every lead is nurtured. Nothing slips.

๐Ÿค Team Alignment

You work closely with Sales & Account Management to improve lead quality and pipeline performance.

๐Ÿ“Š KPI-DRIVEN ROLE (THIS IS NOT A BASIC FRONT DESK JOB)

You will be held accountable to:

๐ŸŒŸ Show Rate %

๐ŸŒŸ Speed to Lead / Response Time

๐ŸŒŸ Lead Qualification Quality

๐ŸŒŸ No-Show Recovery Rate

๐ŸŒŸ Pipeline Follow-Up Consistency

๐Ÿ‘‰ If you love being measured and winning, this is for you.

๐ŸŒŸ QUALIFICATIONS ๐ŸŒŸ

โœ… Experience in sales, appointment setting, front desk, or lead qualification

โœ… Strong communication skills (phone + written) - you can lead conversations, not just respond

โœ… Highly organized and detail-oriented

โœ… Comfortable working remotely with urgency and accountability

โœ… Ability to multitask and manage multiple conversations simultaneously

โœ… Familiarity with CRM systems (HubSpot, HighLevel, etc.) is a plus

โœ… Experience in medical aesthetics is a plus (but not required)

๐Ÿ’ป TECH REQUIREMENTS ๐Ÿ’ป

๐ŸŒŸ Computer (i5 or equivalent, 8GB RAM minimum)

๐ŸŒŸ Internet speed of at least 20 MBPS

๐ŸŒŸ Dual monitors (minimum)

โฐ SCHEDULE โฐ

๐ŸŒŸ Full-time (40 hours/week)

๐ŸŒŸ Shift-based coverage between 9AMโ€“9PM EST (Mondayโ€“Sunday)

๐ŸŒŸ Teams rotate shifts (6-hour blocks)

๐Ÿ’ฐ COMPENSATION & BENEFITS ๐Ÿ’ฐ

๐ŸŒŸ Base Salary starting at $35,000+

๐ŸŒŸ Performance-based commission (uncapped)

๐ŸŒŸ Health, Dental, Vision

๐ŸŒŸ 401(k)

๐Ÿšซ THIS ROLE IS NOT FOR YOU IFโ€ฆ ๐Ÿšซ

โŒ Youโ€™re looking for a slow-paced, admin-only receptionist job

โŒ You donโ€™t like being measured on performance or KPIs

โŒ You struggle with urgency, follow-up, or persistence

โŒ You avoid direct conversations or asking qualifying questions

โŒ You let leads โ€œfigure it outโ€ instead of guiding them

๐Ÿš€ THIS ROLE IS FOR YOU IFโ€ฆ ๐Ÿš€

โœ… You take ownership of outcomes, not just tasks

โœ… You hate wasted opportunities and dropped leads

โœ… You move fast and follow up relentlessly

โœ… You enjoy converting interest into action

โœ… You want to be part of a high-performance, revenue-driven team

๐ŸŒŒ FINAL NOTE ๐ŸŒŒ

This is not a traditional receptionist role.

This is a pipeline ownership role.

If youโ€™re ready to play a critical role in driving revenue for medical aesthetic practices across the countryโ€ฆ

๐Ÿš€๐Ÿ’Ž Apply now and join the team. ๐Ÿ’Ž๐Ÿš€

Diamond Accelerator logo

Diamond Accelerator

Are you a med spa owner, dermatologist and plastic surgeon who wants a fully booked schedule of cash-paying clients you can count on to cover your massive overhead AND generate consistent and predictable profit? I got you!!! Why Iโ€™m different you ask? Simple. I know the marketing world and I know the med spa world. I can speak both languages. Iโ€™ve been in the top 1% in traditional media as an award-winning radio and digital account rep and Iโ€™ve worked with the best of the best in med spas. And thatโ€™s exactly what you need as a business owner, someone that understands both worlds, speaks your language and creates a proven system around that.

Founded in 2008
Boise, Idaho, USA
25 employees (7 in marketing)