Medical Aesthetic Receptionist
USA (Remote)
Posted 3 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Description
Is your superpower turning scheduled appointments into actual show-ups and real opportunities?
Do you love taking inbound interest and making sure it doesnโt fall through the cracks, but instead converts into revenue?
Diamond ๐ Accelerator, a national digital marketing and consulting agency dedicated exclusively to medical ๐ aesthetic practices, is looking for a Medical Aesthetic Receptionistโฆ
โฆbut internally, this role is known as a Lead Nurture Specialist, because you are not just answering phonesโฆ
๐ You are owning the pipeline between booking and closing.
If you're ready to make a massive impact in a fast-paced, performance-driven environment, keep reading ๐
โจ THE MISSION โจ
Your mission is simple:
Maximize show rates. Maximize lead quality. Maximize pipeline efficiency.
You will be responsible for:
๐ Qualifying every inbound lead that books
๐ Ensuring they actually show up
๐ Recovering lost opportunities (no-shows, reschedules, follow-ups)
๐ You are the gatekeeper between โsomeone bookedโ and โa real sales opportunity.โ
๐ SUPERPOWERS WANTED ๐
๐ฅ Lead Qualification & Pipeline Ownership
Every booked lead gets vetted. You ensure only serious, qualified prospects make it to the sales team.
๐ Fast Response & High-Speed Follow-Up
You live by speed-to-lead. Calls, texts, and messages are handled quickly and consistently.
๐ Show Rate Optimization
You confirm, reinforce, and lock in appointments so prospects actually attend.
๐ No-Show Recovery Machine
Missed appointment? Youโre already working to reschedule it within 24โ48 hours.
๐ฌ Multi-Channel Communication
You confidently manage conversations via phone, SMS, and CRM systems like HubSpot and Aloware.
๐ CRM & Process Discipline
Every interaction is tracked. Every lead is nurtured. Nothing slips.
๐ค Team Alignment
You work closely with Sales & Account Management to improve lead quality and pipeline performance.
๐ KPI-DRIVEN ROLE (THIS IS NOT A BASIC FRONT DESK JOB)
You will be held accountable to:
๐ Show Rate %
๐ Speed to Lead / Response Time
๐ Lead Qualification Quality
๐ No-Show Recovery Rate
๐ Pipeline Follow-Up Consistency
๐ If you love being measured and winning, this is for you.
๐ QUALIFICATIONS ๐
โ Experience in sales, appointment setting, front desk, or lead qualification
โ Strong communication skills (phone + written) - you can lead conversations, not just respond
โ Highly organized and detail-oriented
โ Comfortable working remotely with urgency and accountability
โ Ability to multitask and manage multiple conversations simultaneously
โ Familiarity with CRM systems (HubSpot, HighLevel, etc.) is a plus
โ Experience in medical aesthetics is a plus (but not required)
๐ป TECH REQUIREMENTS ๐ป
๐ Computer (i5 or equivalent, 8GB RAM minimum)
๐ Internet speed of at least 20 MBPS
๐ Dual monitors (minimum)
โฐ SCHEDULE โฐ
๐ Full-time (40 hours/week)
๐ Shift-based coverage between 9AMโ9PM EST (MondayโSunday)
๐ Teams rotate shifts (6-hour blocks)
๐ฐ COMPENSATION & BENEFITS ๐ฐ
๐ Base Salary starting at $35,000+
๐ Performance-based commission (uncapped)
๐ Health, Dental, Vision
๐ 401(k)
๐ซ THIS ROLE IS NOT FOR YOU IFโฆ ๐ซ
โ Youโre looking for a slow-paced, admin-only receptionist job
โ You donโt like being measured on performance or KPIs
โ You struggle with urgency, follow-up, or persistence
โ You avoid direct conversations or asking qualifying questions
โ You let leads โfigure it outโ instead of guiding them
๐ THIS ROLE IS FOR YOU IFโฆ ๐
โ You take ownership of outcomes, not just tasks
โ You hate wasted opportunities and dropped leads
โ You move fast and follow up relentlessly
โ You enjoy converting interest into action
โ You want to be part of a high-performance, revenue-driven team
๐ FINAL NOTE ๐
This is not a traditional receptionist role.
This is a pipeline ownership role.
If youโre ready to play a critical role in driving revenue for medical aesthetic practices across the countryโฆ
๐๐ Apply now and join the team. ๐๐
Are you a med spa owner, dermatologist and plastic surgeon who wants a fully booked schedule of cash-paying clients you can count on to cover your massive overhead AND generate consistent and predictable profit? I got you!!! Why Iโm different you ask? Simple. I know the marketing world and I know the med spa world. I can speak both languages. Iโve been in the top 1% in traditional media as an award-winning radio and digital account rep and Iโve worked with the best of the best in med spas. And thatโs exactly what you need as a business owner, someone that understands both worlds, speaks your language and creates a proven system around that.
