Responsibilities

• Identify and assess opportunities and threats published online in real-time across channels such as social media, news articles, blogs, Google rankings, etc.
• Compile online mentions into internal and client-facing reports
• Manage the setup, filtering and optimization of Terakeet monitoring/listening tools
• Serve as point of contact for listening tool vendor
• Protect confidentiality of client portfolio
• Support the business on weekends and holiday

Requirements

• Strong communication skills
• Social media or PR experience preferred
• Bachelor’s degree required
• Professional work experience in a related role is preferred but not required
• Proven ability to interact successfully with cross-functional teams and build collaborative relationships
• Ability to understand search engine algorithms and ranking methods preferred
• Comfortable functioning in spaces with high ambiguity and adapt easily to changing environments
• Keen attention to detail is essential to ensure thoroughness, accuracy, and consistency
• Ability to work independently
• Ability to work weekends and holidays