Media Content & Production Specialist

Hoffman Estates, IL (Hybrid)

$29/hr – $31/hrMid Level2+ years expFull time

Posted 3 months ago

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Job Summary

Drive multimedia and communications for ARC and Thrift Store, owning content creation, storytelling, media relations, and social media execution.

  • Own content creation across design, writing, video, and social campaigns.
  • Must-have: strong Adobe Creative Cloud skills plus a diverse portfolio.
  • Standout: proven media relations experience for nonprofit or mission-driven organizations.

Job Description

Responsibilities

  • Content Creation & Graphic Design - Design branded digital and print materials such as flyers, brochures, social media graphics, and event signage.
  • Content Creation & Graphic Design - Create visual templates and style guides to ensure consistent brand identity.
  • Content Creation & Graphic Design - Develop original concepts for marketing campaigns and adapt them fordifferent platforms.
  • Digital Storytelling & Written Content - Write, edit, and proofread press releases, media advisories, scripts, speeches, and articles.
  • Digital Storytelling & Written Content - Craft compelling copyfor websites, social media, newsletters, and other communication channels.
  • Digital Storytelling & Written Content - Ensure all messaging aligns with brand voice, mission, and style guidelines.
  • Video & Photography Production - Plan, film, and edit video content for social platforms (reels, stories, TikTok) and long-form formats (interviews, features, training videos).
  • Video & Photography Production - Capture high-quality photographs for promotional, event, and program use.
  • Video & Photography Production - Edit and enhance visuals to meet brand quality standards.
  • Social Media Management - Manage daily posting, scheduling, and engagement across ARC and Thrift Store social platforms.
  • Social Media Management - Monitor conversations, respond to comments, and escalate issues when needed.
  • Social Media Management - Track performance analytics and adjust strategy for maximum engagement.
  • Media & Public Relations - Serve as the primary liaison between ARC representatives and media outlets.
  • Media & Public Relations - Coordinate interviews, press events, and media coverage opportunities.
  • Media & Public Relations - Maintain media contact lists and distribute press materials strategically and on deadline.
  • Marketing & Campaign Support - Collaborate with marketing, fundraising, and development teams to align messaging.
  • Marketing & Campaign Support - Support seasonal, mission-driven, and fundraising campaigns with multimedia and graphic design assets.
  • Training & Collaboration - Provide design templates and social media best practices to local ARC teams.
  • Training & Collaboration - Conduct training sessions on brand standards, digital storytelling, and visual communication.

Requirements

  • Associate’s degree in Graphic Design, Digital Media, Communications, Journalism, or related field; OR
  • Minimum 2 years’ professional experience in multimedia content production, graphic design, social media management, or public relations; OR
  • Equivalent combination of education and experience.
  • Portfolio required, including writing samples, graphic design work, photography, and video projects.
  • Proficient in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects) and Canva.
  • Skilled in professional photography, videography, and editing.
  • Strong writing skills for a variety of content types (press releases, ad copy, scripts).
  • Familiarity with SEO, social media algorithms, and analytics tools.
  • Creative and detail-oriented with a strong design
  • Strong interpersonal and media relations skills.
  • Able to manage multiple deadlines in a fast-paced environment.
  • Passion for mission-driven work and nonprofit communications.
  • Driver’s License & MVR

Preferred

    Benefits

      The Salvation Army North & Central Illinois Division logo

      The Salvation Army North & Central Illinois Division

      Our organization is made up of thousands of officers, soldiers, adherents, employees, volunteers and other individuals all working together to bring the Gospel of Jesus Christ to all people, as well as struggling to meet the physical needs of those less fortunate.The Salvation Army is a nonprofit, tax-exempt charitable organization under Section 501(c)(3) of the Internal Revenue Code. Donations are tax-deductible as allowed by law.The Salvation Army Metropolitan Division is the administrative unit which provides services to people in need in Greater Chicago, northern Illinois and northwestern Indiana.

      Chicago, Illinois, USA
      115 employees (12 in marketing)

      Traffic Signals

      Monthly Visitors
      4.8K
      Traffic Source Mix
      Search
      27.4%
      Direct
      48.3%
      Referral
      5.9%
      Social
      16.8%
      Paid
      1.4%

      Headcount Trend

      Current headcount: ~115

      Marketing Team

      Marketing Team Size
      7 (6% of company)
      Marketing Roles Posted (Last 30 Days)
      1

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