MBA Account Manager
Dublin, OH
Posted 2 weeks ago
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Job Description
General Description: Manages Employee Benefits insurance accounts and serves as their day-to-day contact.
Responsibilities: include the following. Other duties may be assigned.
- Act as the primary contact between clients and insurance carriers.
- Educate, advise and aid clients on all Compliance topics. Including, but not limited to ERISA, COBRA, FMLA, 5500s and Health Care Reform.
- Set up new group insurance contracts for existing clients or new clients.
- Manage the renewal process including the preparation of appropriate contractual changes.
- Develop alternative strategies, plan modeling and cost reduction opportunities.
- Champion client cross-selling initiatives and develop customer accounts.
- Regular client contact and in-person attendance at client meetings as needed.
- Conduct on-site meetings to communicate or administer benefit plans.
- May be responsible for the marketing and placement of new benefit products.
- Prepare client application for review
- Determine most appropriate carriers
- Analyze and compare carrier quotes and coverage offerings
- Make recommendations to clients
- Process all policy changes, endorsements and other requests as needed.
- Resolution support and oversight for client issues such as contract clarifications and billing.
- Maintain a high degree of accuracy in agency management systems.
- Special projects as needed.
Knowledge, Skills and Abilities:
- 2+ years experience in employee benefits industry or related marketplace. Brokerage environment and bachelor’s degree preferred.
- Accident & Health license is required or ability to obtain within three months from date of hire.
- Ability to creatively and proactively problem-solve.
- Ability to stay organized and focused in a busy environment.
- Personable and credible.
- Professional and dependable.
- Ability to work in a fast-paced, team environment with minimal instruction.
- Keep informed about industry information, technology and trends.
- Detailed understanding of all types of health and ancillary benefit plan designs and claim procedures.
- Basic understanding of full and partially insured.
- Experienced in Microsoft Office products including Word, Excel and PowerPoint.
- Strong analytical skills capable of using and interpreting benefit related facts and figures
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
USI Insurance Services
USI is one of the largest insurance brokerage and consulting firms in the world, delivering property and casualty, employee benefits, personal risk, program and retirement solutions to large risk management clients, middle market companies, smaller firms and individuals. Headquartered in Valhalla, New York, USI connects over 10,500 industry-leading professionals across approximately 200 offices to serve clients’ local, national and international needs. USI has become a premier insurance brokerage and consulting firm by leveraging the USI ONE Advantage®, an interactive platform that integrates proprietary and innovative client solutions, networked local resources and enterprise-wide collaboration to deliver customized results with positive, bottom-line impact. USI attracts best-in-class industry talent with a long history of deep and continuing investment in our local communities. For more information, visit usi.com.
