Marketplace Associate

Company Overview:

Growve is a leading health and wellness company specializing in acquiring, operating, and growing world-class brands within the active nutrition, dietary supplement, and beauty verticals. Our portfolio includes 16+ brands and thousands of unique products.

Position Title: Marketplace Associate

Position Overview:

In this role, as the Marketplace Associate you will support and manage day-to-day operations across multiple eCommerce marketplaces, including Macy’s, eBay, Kohl’s, and others. This role will be required to collaborate with U.S. time zones, and the candidate must be based in South Africa.

Objectives & Responsibilities:

• Own day-to-day operations across assigned marketplaces (Macy’s, eBay, Kohl’s, etc.)
• Monitor account health, product visibility, and overall marketplace performance.
• Ensure pricing, inventory, and content remain accurate and competitive.
• Manage marketplace platforms powered by Mirakl, including product uploads, troubleshooting, and performance monitoring.
• Manage product listings, including titles, bullets, images, and backend attributes
• Optimize listings for SEO and conversion based on marketplace-specific best practices
• Coordinate with internal teams (content, creative, compliance) to update and improve PDPs
• Track and report on key KPIs (GMV, ROAS, TACoS, conversion rate, traffic)
• Identify growth opportunities across assortment, pricing, promotions, and content.
• Assist in planning and executing promotions, seasonal campaigns, and new product launches.
• Work closely with internal teams including Marketplace Ops, Advertising, Creative, and Brand Management.
• Collaborate with external partners and marketplace reps when applicable.
• Support workflow management through tools like ClickUp, Salsify, and other internal systems.
• Communicate effectively across teams using Microsoft Teams and other collaboration tools.
• Ensure smooth order flow, inventory availability, and issue resolution.
• Identify inefficiencies and help improve processes and SOPs.

Skills & Qualifications:

• 3–4 years of experience in eCommerce or marketplace management
• Experience working with marketplaces such as Macy’s, eBay, Kohl’s, Walmart, or similar
• Experience with or strong understanding of Mirakl-based marketplace platforms.
• Proficiency with Microsoft Teams and other communication/collaboration tools.
• Strong analytical mindset with experience tracking and interpreting performance data.
• Familiarity with tools like Salsify, Seller Center platforms, Excel, or similar systems.
• Highly organized with strong attention to detail.
• Ability to manage multiple brands and priorities simultaneously.
• Strong communication skills and a proactive, ownership-driven mindset.

Additional Details:

• Full Time with Competitive Pay
• Progressive Working Environment
• Located in South Africa (Remote Position)

Notice to Recruiters — We do not work with outside recruiting agencies. Please do not solicit.

This description is not intended to be an exhaustive list of responsibilities and qualifications. The position, duties, and qualifications are subject to change at any time.

Equal Opportunity Statement - Growve is committed to fair and equitable employment practices. All qualified applicants will be considered without regard to race, gender, disability, religion, sexual orientation, age, or other protected characteristics in accordance with South African employment legislation.