Responsibilities

• Manage and maintain IDEO's marketing websites and landing pages
• Coordinate with designers and developers to implement site updates and improvements
• Monitor website performance, SEO, metadata, and user experience
• Partner with Technology and Legal teams to support privacy, cookie, and compliance requirements
• Identify and prioritize opportunities for website optimization
• Support the design, setup, testing, and deployment of email campaigns and newsletters
• Maintain email templates, audience lists, and campaign workflows
• Ensure campaign tracking and reporting are implemented consistently
• Manage marketing-related CRM forms, workflows, and reporting
• Support lead capture, routing, and data quality processes

Requirements

• 3–5+ years of experience in marketing operations, digital marketing, website management, marketing technology, or a related discipline
• Experience managing websites and digital platforms, with an eye toward creating intuitive, high-quality user experiences
• A working knowledge of SEO, metadata, website performance, analytics, and digital best practices
• Experience partnering across disciplines—working with designers, developers, marketers, legal teams, and technology partners to bring ideas to life
• Familiarity with marketing automation, CRM systems, lead management processes, and campaign operations
• Experience supporting email marketing programs, from setup and testing to deployment and performance measurement
• Confidence working with data, dashboards, and reporting tools to uncover insights and inform decisions
• Strong organizational and project management skills, with the ability to balance multiple priorities and stakeholders
• A thoughtful approach to privacy, compliance, and responsible stewardship of customer data
• Excellent communication skills and a knack for translating technical details into clear, actionable recommendations

Preferred

• Experience with Webflow would be a nice-to-have
• Experience with manual microsite deployment via SFTP a nice-to-have
• Experience with consent management systems such as Ethyca would be a nice-to-have
• HubSpot would be a nice-to-have
• GA4 would be a nice-to-have

Benefits

• As a part-time, temporary position, this role is not eligible for full-time employee benefits. However, this position offers meaningful collaboration with IDEO teams and integration into project work and studio culture and the potential for growth contingent on business needs.
• Commitment to Diversity At IDEO, we are committed to the work of advancing diversity, equity and inclusion within our organization and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives to the table. These commitments will also be part of your journey at IDEO.