Marketing Science Senior Director

Chicago, IL (On-site)

$150K/yr – $165K/yrSenior Level10+ years expFull time

Posted 7 hrs ago

Job Summary

Own and lead the analytics strategy for media performance and activation, guiding measurement design, dashboards, and client-ready narratives across multiple client strategies.

  • Drive senior client conversations on performance trends and measurement strategy.
  • Lead and develop analytics teams, ensuring rigorous, executive-ready deliverables.

Job Description

Responsibilities

  • Serve as the analytical counterpart to Media leadership, jointly shaping investment strategy, measurement approaches, optimization priorities, and client recommendations.
  • Set the analytics vision and roadmap across media performance, website analytics, measurement, and activation across several client strategies.
  • Lead senior client conversations around performance trends, measurement strategy, optimization opportunities, and business impact.
  • Partner with media, strategy, creative, technology, experience, account, and project management teams to deliver integrated, data-informed solutions.
  • Oversee measurement frameworks, KPIs, dashboards, testing plans, reporting approaches, and performance narratives.
  • Connect media performance, website behavior, customer journeys, and business outcomes into a clear view of marketing effectiveness.
  • Translate complex analyses into executive-level narratives that influence client investment decisions.
  • Identify opportunities to improve campaign performance, digital experiences, personalization, testing, and customer engagement.
  • Lead analytics analysts, including staffing, prioritization, coaching, quality control, career development, and performance management.
  • Establish standards for analytical rigor, data quality, reporting consistency, and executive-ready deliverables.

Requirements

  • 10+ years of experience in marketing, analytics, media, digital, consulting, or related field.
  • 5+ years of experience leading analytics or measurement teams, including direct people management and career development.
  • Experience overseeing analytics across multiple accounts, brands, business units, or stakeholder groups.
  • Deep understanding of paid media planning, buying, optimization, and measurement, with the ability to connect media investments to business outcomes across channels.
  • A strong understanding of how paid media, digital experiences, customer behavior, and business outcomes connect.
  • Experience advising senior clients and executive stakeholders, including presenting recommendations and influencing decisions.
  • The ability to turn ambiguous business questions into structured analytical approaches and practical next steps.
  • Strong leadership skills, including coaching managers, developing analysts, setting priorities, and creating clarity for teams.
  • Excellent communication and storytelling skills, especially with non-technical audiences.
  • Experience collaborating across media, strategy, creative, technology, UX, account, and project management teams.

Preferred

  • Experience with military and or military clients
  • Recruitment/CRM analytics knowledge
Critical Mass logo

Critical Mass

3.1 Glassdoor

Critical Mass is a team of 1,900 inspired folks based in 13 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients. We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

Founded in 1996
Calgary, Alberta, CAN
1.8K employees (728 in marketing)
43% recommend to a friend
44% CEO approval

Salaries

Posted range

$150K/yr – $165K/yr

Taken straight from the job posting.

See all Critical Mass salaries

Traffic Signals

Monthly Visitors
30.3K
Traffic Source Mix
Search
46.7%
Direct
41.5%
Referral
6.8%
Social
3.9%
Paid
1%

Headcount Trend

Current headcount: ~1.8K

Recent News

Critical Mass logo

Marketing Science Senior Director

Critical Mass · Chicago, IL · On-site