Marketing Representative Front Desk

Las Vegas, NV (On-site)

Salary Not AvailableEntry LevelFull time

Posted 2 months ago

Job Summary

Own field marketing and guest flow through tours to maximize reservations and future business.

  • Confirm guest appointments, ensure eligibility for gifts, and drive tour conversions.
  • Deliver all marketing initiatives with a focus on Hilton quality customer care across channels.
  • Build and lead a motivated field team while meeting or exceeding performance metrics.

Job Description

Responsibilities

  • Assist with tour and marketing related issues.
  • Confirm appointments with guests to ensure tour reservations and improve show rate, strive for results.
  • Ensure all marketing initiatives are delivered.
  • Build and develop a motivated team environment out in the field.
  • Meet or exceed performance metrics.
  • Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour.
  • Champion Hilton quality customer care service throughout all Marketing channels.
  • Secure future business through face-to-face POS package sales.

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

Founded in 1992
Orlando, Florida, USA
14K employees (1,289 in marketing)

Traffic Signals

Monthly Visitors
104.4K
Traffic Source Mix
Search
22%
Direct
51.4%
Referral
17.2%
Social
8.7%
Paid
0.6%

Headcount Trend

Current headcount: ~14.3K

Marketing Representative Front Desk

Hilton Grand Vacations · Las Vegas, NV · On-site