Responsibilities

• Working with internal stakeholders to complete projects on time, within budget and within scope. Projects include (but not limited to) print collateral, social media/digital graphics and email templates.
• Communicate daily, electronically and via phone, with internal stakeholders to ensure transparency on deadlines/deliverables.
• Ensure resource availability and allocate resources accordingly.
• Work directly with internal and external graphic designers and email specialists.
• Delegate project tasks based on staff members’ individual strengths, skill sets and experience levels.
• Develop project timelines and set milestones to ensure critical dates are met.
• Oversee the lifecycle of three key software platforms—Webdam, Wufoo, and Zapier—coordinating updates, enhancements, integrations, and stakeholder communications to ensure each platform effectively supports business needs.
• Work with commercial print vendors on occasion to submit print files, proof print files and ensure timely mailing (when applicable).
• Administer the organization's online apparel store through Lands' End, coordinating product offerings, ensuring timely updates and fulfillment, and responding to staff questions.