Marketing Operations Transformation Executive Director

Chicago, IL (On-site)

$138K/yr – $225K/yrDirector/Executive12+ years expFull time

Posted 4 hrs ago

Job Summary

Own the multi-year content supply chain transformation, DAM modernization, and AI-enabled workflows, guiding governance, platform integrations, and cross-functional delivery across Adobe and partner tools.

  • Own end-to-end transformation program and roadmap
  • Define future-state operating model and KPIs
  • Drive adoption and vendor management

Job Description

Responsibilities

  • Define and deliver a multi-year content supply chain transformation strategy and roadmap aligned to marketing priorities and business outcomes.
  • Partner with stakeholders to translate needs into process, platform, automation, and operating model solutions.
  • Identify opportunities across the end-to-end workflow, define future state, and drive enhancements across platforms, automation, and governance.
  • Establish KPIs and measurement (e.g., cycle time, throughput, adoption, quality, compliance, cost-to-serve) and report realized value.
  • Identify and prioritize AI/automation use cases to reduce manual effort and improve decision-making and throughput.
  • Lead DAM modernization and unification (AEM Assets), enabling reliable content delivery across channels and distribution platforms.
  • Define and implement DAM integrations (Workfront, Creative Cloud, Frame.io, and selected non-Adobe tools).
  • Deploy and drive adoption of Adobe applications (e.g., Content Hub, Dynamic Media, GenStudio, Express) aligned to priority use cases.
  • Manage vendors and dependencies (Adobe and third parties), including delivery, risk, and commercial performance.
  • Lead change management and operating model evolution to drive sustainable adoption.

Requirements

  • 12+ years in Marketing Operations, Digital Transformation, or MarTech leadership
  • Deep expertise with Adobe Experience Manager (AEM), Workfront Planning, Workflow, and Automation, DAM platforms in general, and familiarity with the Adobe family of applications
  • Experience leading large-scale, cross-functional transformation programs
  • A consultative style with strong integration and systems-thinking capabilities
  • Expertise in taxonomy, metadata governance, and workflow design
  • Proven ability to influence vendors and senior stakeholders and drive alignment
  • Transformation of current marketing workflows and content operations to realize time and cost savings and improved user experience
  • A fully integrated marketing technology ecosystem across Workfront, AEM, and DAM
  • Successful migration to AEM Assets Cloud

Preferred

  • A unified taxonomy, governance and a scalable, organization-wide DAM
  • Financial services or large enterprise experience preferred
  • Improved speed and efficiency of content production and distribution
  • Enablement of AI-driven marketing operations
  • Reduction in manual workflows and operational friction

Benefits

  • We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
  • We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
  • Additional details about total compensation and benefits will be provided during the hiring process.

Salaries

Posted range

$138K/yr – $225K/yr

Taken straight from the job posting.

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Marketing Operations Transformation Executive Director

JPMorgan Chase & Co. · Chicago, IL · On-site