Responsibilities

• Design and optimize marketing workflows, processes, and systems to improve efficiency and scalability across all campaigns
• Align cross-functional teams (marketing, operations, revenue management, IT) to ensure seamless execution
• Establish governance, standards, and best practices across the marketing organization
• Oversee the execution of integrated marketing campaigns across digital, email, SEO, and local marketing channels
• Define campaign goals, timelines, and success metrics; ensure on-time, on-budget delivery
• Coordinate internal stakeholders and agency partners to maintain alignment and accountability
• Own lead management strategy, including lead flow, scoring, segmentation, and routing
• Optimize lead-to-rental conversion through improved processes, automation, and system integration
• Partner with operations and sales teams to ensure effective follow-up and customer experience
• Manage marketing data integrity, tracking, and reporting across platforms (GA4, CRM, marketing automation tools)

Requirements

• Bachelor’s degree in Marketing, Business, Analytics, or related field
• Marketing and revenue growth experience in self storage or national multi-site real estate sector experience required
• 5–7+ years of experience in marketing operations, digital marketing, or related roles
• Strong expertise in marketing automation platforms, CRM systems, and analytics tools
• Deep understanding of lead management, segmentation, and customer lifecycle marketing
• Strong analytical skills with the ability to translate data into actionable insights
• Experience managing agency partners and marketing technology vendors
• Excellent organizational, communication, and project management skills

Benefits

• Medical/Dental/Vision insurance (PPO)
• Participation in the company 401(k) plan with a company match
• Vacation Time, Nine Paid Holidays, Three floating holidays per year
• Sick time
• Tuition reimbursement opportunity
• Company-paid life insurance equaling your annual base salary
• Company-paid short-term and long-term disability
• Paid Parental Leave
• This position is eligible as an internal promotion opportunity