Responsibilities

• Manage assigned marketing projects end-to-end using the department's project management system, from intake through completion
• Coordinate cross-functional dependencies across Graphics, Copy, Video, Web, CRM, and Platform teams
• Monitor project timelines, statuses, and deadlines; proactively communicate delays or blockers
• Maintain accurate task ownership, documentation, and post-project archiving
• Own the digital product QA lifecycle for launches, webinars, and live events — from test planning through launch approval
• Execute end-to-end customer journey testing (purchase → access → delivery) across landing pages, checkout flows, emails, automations, and portals
• Document defects with clear reproduction steps and verify corrections before launch
• Provide documented QA sign-off prior to go-live and monitor post-launch performance
• Continuously improve QA checklists, templates, and testing procedures based on recurring issues
• Manage customer access and product activation requests across CRM, payment, and product-delivery platforms

Requirements

• 3+ years of experience in marketing operations, project coordination, or a related operational role
• Experience with project management platforms (e.g., Monday.com , Asana) and CRM/e-commerce systems (e.g., HubSpot, Kajabi, Shopify, Stripe) preferred
• Working knowledge of automation tools and workflows, with the ability to identify and implement optimizations
• Demonstrated experience with QA or testing processes, ideally for digital funnels, campaigns, or product launches
• Strong cross-functional communication skills; comfortable coordinating across multiple teams and stakeholders
• Highly organized with the ability to manage competing priorities across daily, weekly, and project-based work
• Process-improvement mindset with the ability to identify inefficiencies and propose solutions

Benefits

• Medical, dental, and vision for employees and their dependents
• Paid Time Off policy that increases based on tenure with the company
• Employee Assistance Program through Mutual of Omaha
• 401k with company match
• Pet Insurance through MetLife for your 10X pets
• Company Paid Employee wellness initiatives through BeyondMed
• Professional Development through Continued Education: we provide team members complete access to our range of educational resources valued at over $250,000 in areas such as Sales, Operations, People, Finance and Marketing
• Uncapped Commission Potential: all team members have the opportunity to sell our Products/Services (and are trained on how to do so)