Marketing & Operations Assistant (Client Service + Digital Marketing)

District of Columbia, USA (Hybrid)

$40K/yr – $50K/yrEntry LevelFull time

Posted 3 months ago

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Job Summary

Drive Marketing & Operations support for a fast-growing cross-border e-commerce team across in-person client service and digital marketing.

  • Own daily operations: product listings, order processing, and records.
  • Must-have: Bachelor’s degree and Excel proficiency.
  • Standout: Hands-on exposure to ecommerce ops and digital marketing.

Job Description

Responsibilities

  • Welcome and assist visiting clients, introduce products and answer product questions.
  • Support product selection assistance and in-person customer experience.
  • Assist with inventory organization and shipment preparation.
  • Support daily operational tasks including product listings and order processing.
  • Maintain organized operational records and documentation.
  • Support daily digital marketing execution across online platforms.
  • Assist with social media content posting and basic content coordination.
  • Track campaign and sales performance data using Excel.
  • Support influencer collaboration tracking and logistics.
  • Assist with marketing promotion setup and monitoring.

Requirements

  • Bachelor’s degree or above.
  • Proficient in Microsoft Office, especially Excel.
  • Strong attention to detail and ability to follow processes.
  • Comfortable handling routine operational and marketing execution tasks.
  • Strong sense of responsibility and reliability.
  • Strong learning ability and willingness to grow into digital marketing.
  • Able to multitask in a fast-paced environment.
  • Interest in e-commerce, online business, or digital marketing preferred.
  • Mandarin proficiency is a plus.

Preferred

  • Execution-focused and dependable
  • Comfortable working in both customer-facing and operational roles
  • Willing to learn digital marketing tools and platforms
  • Team-oriented with strong work ethic

Benefits

  • Hands-on experience in e-commerce operations and digital marketing
  • Exposure to real business growth and marketing execution
  • Long-term career growth opportunities
  • Potential visa sponsorship for strong long-term contributors