Marketing and Office Manager

Henrico County, VA (On-site)

$20/hr – $24/hrEntry Level3+ years expPart time

Posted 2 months ago

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Job Summary

Drive local marketing and customer-care coordination for Floor Coverings International.

  • Own the development and delivery of local marketing tactics.
  • Must-have: Able to work independently without supervision.
  • Standout: Experience creating social media content and running ads.

Job Description

Responsibilities

  • Develop trust with customers by living our Core Values all day and every day.
  • Creating raving fans by providing extra-mile service
  • Follow up on open proposals as needed.
  • Keep the showroom, office and warehouse organized and presentable.
  • Lead the development, management & delivery of local marketing tactics.
  • Resolve customer conflicts.
  • Answer phone calls.
  • Lead and implement local marketing efforts as needed.
  • Ensure customers feel cared for by taking pride in what you do—providing extra-mile service by going above and beyond expectations.
  • Strengthen emotional connections with customers and the community by engaging in the community and making it fun!

Requirements

  • Able to work independently without supervision
  • Comfort creating and posting social media content and running ads
  • Excellent customer service skills
  • Strong communication skills, particularly over the phone
  • Organized, detail-oriented, and able to multi-task
  • Experienced in bookkeeping using QuickBooks is a plus but not a requirement

Preferred

  • 1-3 years of experience preferred

Benefits

  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance
Floor Coverings International of North Richmond, VA logo

Floor Coverings International of North Richmond, VA

We are North America's leading in-home designer floor coverings brand. Our company is carefully crafted on creating a discernable difference from any other floor coverings company. We specialize in residential, personalized flooring; selection, design and installation.

Founded in 1990
713 employees (154 in marketing)

Traffic Signals

Monthly Visitors
105.8K
Monthly Google Ads Budget
$150.1K
Traffic Source Mix
Search
46.5%
Direct
39.3%
Referral
7.3%
Social
3.4%
Paid
3.3%

Headcount Trend

Current headcount: ~713

Marketing Team

Marketing Team Size
51 (7% of company)
Marketing Roles Posted (Last 30 Days)
1

Recent News