Marketing Manager, HCP Omnichannel

Alameda, CA (On-site)

$149K/yr – $297K/yrSenior Level8+ years expFull time

Posted 13 days ago

Job Summary

Own end-to-end HCP omnichannel marketing programs, leading a four-person team to design, execute, and optimize multi-channel campaigns while collaborating with Brand, Commercial, and cross-functional partners.

  • Lead cross-functional, multi-channel campaigns across paid, email, web, SMS, and education channels.
  • Develop audience targeting and activation strategies to drive measurable engagement and ROI.

Job Description

Responsibilities

  • Lead the development and execution of HCP omnichannel marketing strategies across paid media, email CRM, web, SMS, social, and professional education channels.
  • Partner with Brand, Commercial, and Cross-Functional teams to align digital investments with business objectives and product priorities.
  • Design omnichannel "surround sound" marketing programs that deliver coordinated and personalized customer experiences across touchpoints.
  • Drive strategic audience targeting, segmentation, and activation approaches to maximize engagement and business impact.
  • Identify emerging digital opportunities, technologies, and best practices to continuously improve performance.
  • Oversee the team who manages end-to-end execution of HCP digital campaigns across all owned and paid digital channels, including media, email, SMS, web, and professional learning portal.
  • Ensure operational excellence in campaign planning, workflow management, compliance review, deployment, optimization, and measurement.
  • Establish KPIs, dashboards, and performance reporting to evaluate channel effectiveness and inform future investment decisions.
  • Leverage analytics and insights to optimize customer journeys, channel mix, audience strategies, and campaign performance.
  • Identify efficiencies and opportunities to enhance marketing effectiveness while maintaining fiscal discipline.

Requirements

  • Bachelor's degree in Marketing, Communications, Business, Digital Media, or related field.
  • 8+ years of progressive experience in digital marketing, marketing operations, omnichannel marketing, or related disciplines.
  • Proven success leading large-scale digital marketing programs with significant budget responsibility.
  • Deep expertise across multiple digital channels, including:
  • Paid media
  • Email/CRM marketing
  • Website management and optimization
  • SMS marketing
  • Marketing automation platforms
  • Educational and learning management platforms

Preferred

  • Experience marketing to healthcare professionals within medical devices, diagnostics, pharmaceuticals, or healthcare.
  • Knowledge of omnichannel engagement strategies and customer journey orchestration.
  • Familiarity with marketing technology platforms, CRM systems, analytics tools, and digital measurement frameworks.
  • Experience operating in a highly regulated environment.

Benefits

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Salaries

Posted range

$149K/yr – $297K/yr

Taken straight from the job posting.

See all Abbott Laboratories salaries

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Marketing Manager, HCP Omnichannel

Abbott Laboratories · Alameda, CA · On-site