Marketing Manager

Responsibilities

• Develop and deliver conversion marketing strategies to drive growth and achieve business targets.
• Lead the planning, execution, and optimisation of marketing campaigns across multiple channels.
• Contribute to customer journey improvements, including renewals, loyalty, and reactivation initiatives.
• Support the rollout of new marketing technologies, including AI-driven campaigns and automation software.
• Maintain brand reputation through customer review platforms (Trustpilot & Google reviews), PR, and listings on comparison sites.
• Provide strategic leadership for lead generation and conversion activities maximizing customer acquisition and retention.
• Prepare and present campaign performance reports and insights to key stakeholders, providing data informed recommendations.
• Lead, coach and develop marketing team members, fostering a high-performance culture.
• Manage and monitor marketing budgets and support sales forecasting against business objectives.

Requirements

• A hands-on marketing professional with at least four years’ experience across digital marketing channels, with knowledge of e-commerce, marketing automation and customer optimization.
• Highly organised, with the ability to manage multiple projects and priorities simultaneously while maintaining exceptional attention to detail.
• A collaborative team player with strong communication skills and the ability to build effective relationships across teams and stakeholders.

Benefits

• 50% off Home Telecom broadband after probation – completely FREE after 2 years.
• 25 days holiday , rising to 30 days with service + bank holidays + your birthday off.
• Complementary fresh fruit and breakfast bar.
• Local company discounts in Horsham.
• Salary sacrifice pension scheme.
• Buy and sell holiday scheme.
• Friday fridge (end-of-week treats).
• Regular company events: summer party, Christmas party, sports day & more.
• £500 refer a friend.
• £250 bright ideas scheme.