Responsibilities

• Public Relations & Media Support
• Draft press releases, media pitches, executive statements, and other external communications.
• Coordinate PR activities and support relationships with agency partners and media contacts.
• Monitor industry news and identify opportunities for media coverage and thought leadership.
• Assist with media inquiries, briefing documents, and communication plans.
• Brand Communications
• Help maintain consistent messaging and brand voice across marketing and corporate communications.
• Establish and maintain style guides, brand guidelines, and messaging frameworks.
• Assist in preparing leaders for speaking engagements, interviews, and industry events.
• Translate complex topics into clear, engaging, and audience-friendly content.

Requirements

• 5+ years of B2B SaaS marketing experience, with at least 2 years focused on customer marketing, lifecycle marketing, or a closely related function.?
• Demonstrated track record of driving measurable retention and expansion outcomes — you can point to the numbers.?
• Fluency with AI tools in a marketing context: using them to accelerate research, content production, campaign personalization, and performance analysis.?
• Excellent written and storytelling skills — our customers run world-class live events and deserve content that matches their standard.?
• Strong command of customer segmentation, lifecycle strategy, and behavioral data.?
• Proficiency in HubSpot and analytics platforms.?
• Wired for performance: you set goals, track progress, and aren't satisfied until the metric moves.?
• Comfortable operating cross-functionally in a fast-paced environment alongside CS, Product, Sales, and RevOps.?

Preferred

• Experience in event management, venue operations, or hospitality SaaS. Hands-on experience with AI-assisted marketing platforms, predictive analytics tools, or marketing automation beyond basic email sequencing. Passion for live events and the venues that make them happen.