Responsibilities

• As the Retail & Events Manager , you'll lead the daily operations, performance, and development of our retail and event marketing team while ensuring exceptional execution across every location and event.
• Team Leadership & Development
• Lead, coach, and develop a team of approximately 15 Marketing Representatives , with continued team growth expected
• Recruit, onboard, train, and mentor new team members
• Conduct regular one-on-one coaching sessions and performance reviews
• Foster a culture built on accountability, teamwork, continuous learning, and healthy competition
• Motivate your team to consistently achieve and exceed individual and team goals
• Identify future leaders and help develop internal talent
• Retail & Event Operations
• Oversee operations across retail partner locations and community events

Preferred

• 2+ years of leadership or management experience leading teams in retail, sales, marketing, hospitality, customer service, or a related field
• Experience managing team performance and holding employees accountable to goals and KPIs
• Proven ability to coach, motivate, and develop high-performing teams
• Strong organizational skills with exceptional attention to detail
• Growth mindset with a passion for continuous improvement
• Data-driven decision maker comfortable tracking metrics and performance
• Excellent communication and interpersonal skills
• Ability to lead, by example, in a fast-paced, team-oriented environment
• Comfortable working weekends for community events and trade shows
• Willingness to travel throughout Southern West Michigan

Benefits

• Competitive Base Salary + Performance Bonuses
• Company Vehicle
• Gas Card
• Health, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Training
• Tuition Reimbursement
• Leadership Development Programs
• Clear Advancement Opportunities