Responsibilities

• - Increasing weekly bookings, patient acquisition, and return visits
• - Driving referrals, reviews, and repeat visits
• - Building local awareness throughout New York City and other cities we expand to.
• - Measuring and optimizing marketing performance across all channels
• - Developing promotions, campaigns, and growth initiatives tied directly to business results
• - You\'ll establish and track key metrics including bookings, referral rates, rebooking rates, reviews, retention, and customer acquisition costs.
• - You\'ll develop and manage relationships with schools and parent organizations, colleges and student communities, pediatricians, dermatologists, and wellness practitioners, fitness studios and wellness brands, retailers and local businesses, community organizations and neighborhood groups
• - You\'ll create partnerships, events, activations, and programs that introduce new patients to Spotless and strengthen our presence in the communities we serve.
• - Identifying and recruiting creators, managing gifting and treatment partnerships, coordinating content creation, building a strong pipeline of user-generated content, measuring performance and optimizing for business impact
• - You\'ll serve as the day-to-day lead across Spotless\'s marketing partners, including social media agencies, PR partners, freelancers and creative partners, paid media vendors, marketing technology platforms

Requirements

• 5-8 years of marketing experience
• Experience managing agencies, vendors, or external partners
• Strong understanding of growth marketing and customer acquisition
• Experience with partnerships, community marketing, events, influencer marketing, or CRM
• Excellent communication and project management skills
• Analytical mindset with the ability to make data-driven decisions

Preferred

• Startup experience is a plus
• Beauty, wellness, healthcare, fitness, hospitality, or consumer brand experience is a plus

Benefits

• Growth opportunities within a rapidly expanding company
• Medical, dental, and vision insurance
• PTO (TBD)
• Employee discounts on products and services