The Marketing Intern will support Parker’s Kitchen’s Marketing team through a variety of initiatives focused on customer engagement, digital brand presence, reputation management, event coordination, and content support. This internship offers hands-on experience in digital marketing, customer service, social media, retail media networks, and community engagement within a fast-growing retail organization. The ideal candidate is creative, detail-oriented, highly organized, and passionate about marketing, customer experience, and brand growth.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Online Reputation Management & Social Listening

• Manage and verify store listings across search engines, websites, mobile apps, ordering platforms, and other digital channels
• Monitor online reviews and customer sentiment across multiple platforms
• Participate in social listening efforts to identify customer trends, brand opportunities, and areas for improvement
• Assist in maintaining brand consistency and accuracy across all online platforms
• Help track and report customer engagement and reputation metrics

Customer Service & Consumer Engagement

• Support the customer service team with responding to customer inquiries and feedback
• Address customer concerns in a timely, professional, and solutions-oriented manner
• Maintain accurate records of customer interactions, feedback, and resolutions
• Collaborate cross-functionally with departments including Operations, Marketing, and Technical Support to assist in resolving customer concerns
• Help enhance the overall customer experience through proactive communication and support

Content Management & Digital Marketing

• Assist the Marketing Specialist with managing and updating content across digital media platforms
• Support execution of the promotional calendar and ensure accurate advertising placement across internal and external marketing channels
• Assist with content updates and communications for the Retail Media Network (RMN), including in-store music, digital screens, messaging, and promotional communications
• Support website content optimization efforts to improve customer engagement and search visibility
• Assist with SEO and SERP optimization initiatives to strengthen local search rankings and online presence
• Support digital asset organization and marketing content distribution

Event Marketing & Community Engagement

• Assist in planning, coordinating, and supporting charitable giving initiatives and community events, including the annual Fueling the Community Golf Tournament
• Support promotional events, sponsorship activations, and brand engagement opportunities
• Assist with event setup, logistics, and on-site marketing support
• Provide event coverage support alongside the Social Media Coordinator
• Assist with content creation for social media platforms, including photography, video, captions, and event recaps
• Support marketing efforts related to university partnerships, including Georgia Southern filming opportunities

Knowledge, Skills, and Abilities

• Strong written and verbal communication skills
• Detail-oriented with strong organizational and multitasking abilities
• Familiarity with social media platforms and digital marketing concepts
• Interest in SEO, digital advertising, and customer engagement strategies
• Ability to work collaboratively in a fast-paced environment
• Proficiency in Microsoft Office Suite and comfort learning new digital platforms

Requirements

• Currently pursuing a degree in Marketing, Communications, Business, or a related field
• Strong written and verbal communication skills
• Must be able to work onsite at our Corporate Headquarters in Savannah, GA

PHYSICAL REQUIREMENTS

• Prolonged periods sitting/standing at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Ability to travel locally for events, store visits, and community engagement opportunities as needed